Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о ExoticDirect

Просмотр всех 1,993 отзывов

Mrs Vanessa Witcher

Подтверждено Feefo

4 years ago

Что Mrs Vanessa Witcher сказал(-а) о ExoticDirect:

Great service

Great job with the claim, fast and friendly service. I would highly recommended to all exotic pet owners! Thanks

Mia

ExoticDirect

4 years ago

Good afternoon Vanessa, We are so happy to have been able to help with your claim, thank you so much for taking the time to review. Kind regards, the Exotic Direct team.

Надежный клиент

Подтверждено Feefo

4 years ago

Would highly recommend very easy & straight forward 10 mins on line having a look got quote for cover

Mia

ExoticDirect

4 years ago

Good afternoon, We are happy to hear you found the quote process quick to follow, thank you so much for taking the time to review. Kind regards, the Exotic Direct team.

Miss Jane Brown

Подтверждено Feefo

4 years ago

Что Miss Jane Brown сказал(-а) о ExoticDirect:

First Class Service

Always professional, polite and helpful. Very competitive prices. Benn with this company for years dvd can’t fault them. Highly recommend.

Mia

ExoticDirect

4 years ago

Good afternoon Jane, We are happy to hear we have been able to be of service to you over the years, thank you so much for taking the time to review. Kind regards, the Exotic Direct team.

Надежный клиент

Подтверждено Feefo

4 years ago

Happy customer

Ease of claim made a stressful and upsetting time a little easier. Emily in claims was extremely helpful and easy to talk to, even when I burst into tears on the call. Thank you.

Mia

ExoticDirect

4 years ago

Good afternoon, We are happy to hear we have been able to help with your claim, thank you so much for taking the time to review. Kind regards, the Exotic Direct team.

Mr Cameron Ridley

Подтверждено Feefo

4 years ago

Что Mr Cameron Ridley сказал(-а) о ExoticDirect:

Easy didn’t have to sign anything and I got an email to say my parrots pet insurance has been renewed.

Mia

ExoticDirect

4 years ago

Good afternoon, We are so happy to hear you found the sign up process easy, thank you for taking the time to review! Kind regards, the Exotic Direct team.

Mrs Andrea Bloodworth

Подтверждено Feefo

4 years ago

Что Mrs Andrea Bloodworth сказал(-а) о ExoticDirect:

Very easy to get cover sorted dont know much else at this point , but have heard good reports , Hence why i chose to go with Exotic direct

Mia

ExoticDirect

4 years ago

Good afternoon Andrea, We are happy you found the signup process easy to follow, thank you so much for taking the time to leave a review. Kind regards, the Exotic Direct team.

Mrs Andrea Bloodworth

4 years ago

I v just edited it as i only gave 4 stars , but meant to be 5

Надежный клиент

Подтверждено Feefo

4 years ago

Very good practice

Mia

ExoticDirect

4 years ago

Good afternoon, We are so happy to hear we have been able to offer you a good service, thank you for taking the time to review! Kind regards, the Exotic Direct team.

Miss Bryonie Oates

Подтверждено Feefo

4 years ago

Что Miss Bryonie Oates сказал(-а) о ExoticDirect:

Very easy to set up. Peace of mind knowing my tortoise has insurance 🐢

Mia

ExoticDirect

4 years ago

Good afternoon Bryonie, We are happy to hear we have offered some peace of mind for you and your tortoise, thank you so much for taking the time to leave a review! Kind regards, the Exotic Direct team.

Ms Fiona Ross

Подтверждено Feefo

4 years ago

Что Ms Fiona Ross сказал(-а) о ExoticDirect:

Inane was so helpful, everything sorted & very thorough

Easy to deal with, very professional

Mia

ExoticDirect

4 years ago

Good afternoon Fiona, We are so happy Imane was able to help with your queries, thank you so much for taking the time to review! Kind regards, the Exotic Direct team.

Ms Janine Baverstock

Подтверждено Feefo

Dorset

4 years ago

Что Ms Janine Baverstock сказал(-а) о ExoticDirect:

Great customer service

Great customer service and never any issues with claims. Payments are prompt and quick which is why I won't go elsewhere.

Mia

ExoticDirect

4 years ago

Good morning Jeanine, We are happy to hear we have been able to help with your claims, thank you for taking the time to review! Kindest regards, the Exotic Direct team.

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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