I needed to use you a few weeks back and had no trouble claming. Was very quick, very easy and got money back within a week. Very good service.
Catherine
ExoticDirect
2 years ago
Hi,
Many thanks for the positive feedback on our claims, our aim is to make things as simple as possible.
Kind Regards,
The Exotic Direct Team
0
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MW
Miss Edwena Wright
Подтверждено Feefo
2 years ago
Что Miss Edwena Wright сказал(-а) о ExoticDirect:
I did not give permission for my documents to be sent by E Mail and have only just received them
Catherine
ExoticDirect
2 years ago
Hi
Thank you for your feedback.
Please contact us by email at enquiries@exoticdirect.co.uk or by calling on 0345 982 5505 with your policy number and full name and address so that we can locate your records and investigate this for you.
Kind regards,
The Exotic Direct Team
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Надежный клиент
Подтверждено Feefo
2 years ago
Загруженные мультимедийные материалы
Посмотреть все мультимедийные материалы (2)
Easy to navigate the website and good value. Snickers and Twix approve
Catherine
ExoticDirect
2 years ago
Hi,
Thank you so much for taking the time to leave a positive review, we are extremely pleased you, Snickers and Twix were happy with the service (: we love the pictures!
Kind Regards,
The Exotic Direct Team
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MF
Miss Nicola Fraser
Подтверждено Feefo
2 years ago
Что Miss Nicola Fraser сказал(-а) о ExoticDirect:
With what I’ve been told it’s good
Catherine
ExoticDirect
2 years ago
Hi Nicola,
Thanks for the five star feedback, it means a lot.
Kind Regards,
The Exotic Direct Team
0
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MB
Mr Krishna Badheka
Подтверждено Feefo
2 years ago
Что Mr Krishna Badheka сказал(-а) о ExoticDirect:
Helpful and friendly personals.
Catherine
ExoticDirect
2 years ago
Hi Mr Badheka,
Thanks for the great feedback on our service levels, we aim to please.
Kind regards
The Exotic Direct Team
0
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Надежный клиент
Подтверждено Feefo
2 years ago
Not had to make a claim, but always very competitive in price and followed up with a call when my email address changed and the renewal bounced back to ensure I was happy to renew.
Catherine
ExoticDirect
2 years ago
Hi,
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
Kind regards
The Exotic Direct Team
0
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MG
Mrs C Goss
Подтверждено Feefo
2 years ago
Что Mrs C Goss сказал(-а) о ExoticDirect:
Great service
Easy to use website. Easy to contact and always helpful.
Catherine
ExoticDirect
2 years ago
Hi Mrs Goss,
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
Kind regards
The Exotic Direct Team
0
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MB
Mrs Janice Battrick
Подтверждено Feefo
2 years ago
Что Mrs Janice Battrick сказал(-а) о ExoticDirect:
Excellent friendly service
Catherine
ExoticDirect
2 years ago
Hi Janice,
Thanks for the great feedback on our service levels, we aim to please.
Kind regards
The Exotic Direct Team
0
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MH
Mr Nicholas Hayball
Подтверждено Feefo
2 years ago
Что Mr Nicholas Hayball сказал(-а) о ExoticDirect:
Long standing customer, always happy with the service
Excellent service
Catherine
ExoticDirect
2 years ago
Hi Nicholas,
Thanks for the great feedback on our service levels, we aim to please.
Kind regards
The Exotic Direct Team
0
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MH
Mr Johathan Harris
Подтверждено Feefo
2 years ago
Что Mr Johathan Harris сказал(-а) о ExoticDirect:
Very easy service to use for renewal
Catherine
ExoticDirect
2 years ago
Hi Mr Harris,
Many thanks for the positive feedback on our renewal process, our aim is to make things as simple as possible.
Kind regards
The Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.