Didn’t take long to get a response about my claim I made. Answered the questions quickly I had after the claim. Very kind and friendly. Made the process easier, thank you.
Exotic direct are a great company, I’ve been with them for years now, I have my ferrets insured with them, one of my boys who I previously had insured with them was really poorly, and if I hadn’t had...
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Amy
ExoticDirect
6 days ago
Hello,
Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service so helpful and the great feedback on your claims experience.
Kind regards
The Exotic Direct Team
Что Mrs Carol A Phillips сказал(-а) о ExoticDirect:
Straightforward and easy to deal with
Fast and efficient service, no hassle setting up an insurance plan for my new pet
Angel
ExoticDirect
11 days ago
Hello,
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
Kind regards
Exotic Direct Team
Easy to renew our pet for our two Congo African Greys. Would recommend to friends snd family etc
Angel
ExoticDirect
11 days ago
Hi there,
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
Kind regards
Exotic Direct Team
Hello,
Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:
Kind regards
The Exotic Direct Team
Hello,
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this.
Kind regards
Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.