Very helpful, The product arrived quickly and was well packaged.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your feedback. The radiators are designed to heat your room up quickly. Try turning the thermostat down and the radiator will turn itself off before the room gets too warm. It will then turn itself on and off automatically maintaining the temperature you have set. You also need to set up the programming to ensure you are getting the maximum performance and efficiency. If you need any help with this or think there is an issue with the paintwork please call our customer care team on 0330 300 4444 and we will gladly replace it for you.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Past and present staff. I can only say it was and still feels like a face to face personal service. Which is so reassuring knowing I can call upon them for help and advice, any time
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your kind feedback. From the start our goal was to create an online business with offered quality products at great prices but more importantly backed by a high level of customer service. We don't get it right all the time but we do try! You comments really are appreciated and will be passed onto the team.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Brilliant service by phone, couldn't get internet site to link to basket.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your feedback, I will ensure we check the link. It sounds like you have got everything set up but if you need any assistance when you turn the heaters on for the winter please feel free to call our customer care team on 0330 300 4444.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Thank you for your feedback. Please let us know if you need any assistance with initial set up or installation.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Andrew is the star he was the reason I ended up bying the rads, he is a credit to the company I will have no problem in recommending your product to friends, family and work colleagues
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your feedback on both the product and Andrew. It is always nice when I read these kind of comments as we genuinely work hard to try and give a great customer buying experience. I will thank Andrew personally for going up and beyond.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Thank you for your comments. Please let us know if we can be of any assistance in the future.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
all the information you needed about the rc7w radiators was given over the telephone + two rc7w radiators were delivered the next day both arrived very well packaged thank you
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your positive feedback. Please call our customer care team on 0330 300 4444 and they can talk you through the programming.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Thank you for your comments on the service we provided and the RC Wave radiator you purchased. Please contact us if we can be of assistance in the future.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
delivered very quickly, packaging was damaged but radiator was not, which was good.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your comments. We do add extra packaging to all our deliveries to try to ensure the radiators themselves don't get damaged. When you get up and running please call our customer care team on 0330 300 4444 if you need assistance with anything at all.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Most companies we contacted before were really unknowledgable about these products and diet seem bothered. I had spoken with electric radiators direct and they helped me chose the radiators for us
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your feedback. I am glad you enjoyed your purchase experience with us. Please let us know if we can be of any assistance in the future.
Kind Regards
Paul Walker
Managing Director
Electric Radiators Direct.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.