I ordered 2 t-shirts on the 3th of june, and I still have not received my order!!!
Customer Service Team
Eden Ashram
4 years ago
Hi there Marijke. Thanks so much for your kind review.
Looking at your order I can see you placed this on Friday evening on the 3rd June. The first dispatch date for your order was the following Monday 6th June and this was when your item was dispatched. There was no delay on our side in sending your order to you.
As you probably can see from the tracking information we provided to you, your order has been in the Belgian customs process since Wednesday 8th June.
Please note, we have no control whatsoever on the Belgian Customs and can't speed up any process.
We are sorry you have had an extended wait for you items but again there is nothing we can do to expedite this.
Please note that if you have any queries on your order you can always reach out to our friendly team at info@edenashram.com and we would be able to assist you with any query you have.
Regards
Lou Lou
Customer Service Team
Eden Ashram
3 years ago
Hi Marijke. We are pleased to hear you received your items and you like them. Once again, we are sorry you experienced a delay at Belgian Customs. Thanks again for your support. Regards Lou Lou
ME
Marijke Op’t Eynde
3 years ago
Hi Lou Lou, wanted to let you know that my 2 t-shirts are finally well arrived! They are georgious! Fitting is perfect, design is fantastic and quality very good! Thank you for your good and kind services!
Love the shirts. Some trouble with the custom clearance fees. Mistake from the Dutch Post, I hope I will get the money back from PostNL. I have now paid double.
I hope someday I can buy the shirts in...
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Дата покупки: 03/07/2022
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Надежный клиент
3 years ago
Great service with delivery the next day. T shirt was beautiful and sized exactly as stated.
My shirts fit well and are lovely. I am normally a size Medium and the Medium tank tops were perfect. They are really cute. They got to me in a timely fashion. I was nervous about this company...
Eden Ashram does fashion differently. We produce premium, sustainable, ethically made clothing that look and feel amazing. Eco-friendly packaging & carbon neutral deliveries as standard.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Eden Ashram does fashion differently. We produce premium, sustainable, ethically made clothing that look and feel amazing. Eco-friendly packaging & carbon neutral deliveries as standard.
