Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Directline Flights

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Обслуживание

Оценок за прошлый год:

Просмотр всех 17,581 отзывов

Надежный клиент

3 years ago

Will use this service for all of my bookings thank you very much

The service I received from Tracy was excellent as am not very good at booking in for my flight she helped me and talked me through everything

Надежный клиент

3 years ago

First flight for over two years! Out of practice!

Everyone I spoke to was helpful, knowledgeable and friendly

Ms Hughes

3 years ago

Что Ms Hughes сказал(-а) о Directline Flights:

I asked for special assistance but have not heard a word

Sara Bradley

Directline Flights

3 years ago

Dear Mrs Hughes, Thanks for your feedback. I can see that you contacted easyJet directly to arrange your assistance. I am sorry that they have not yet responded, they are working through the request in strict date order. As your flight is not for a month I expect that they will be in touch with you nearer the time to confirm the arrangements. You are welcome to call easyJet on 0800 260 6686, the best time to call is at 0800 in the week, or at any time on a Sunday, as you are likely to get straight through to them more quickly. Best regards Sara Customer Service Team.

Mrs Collins

West Kent

3 years ago

Что Mrs Collins сказал(-а) о Directline Flights:

All made easy.

I am in my 70’s and not so quick as I used to be but each step of the booking was made easy. When I had finished and printed it all out I patted myself on the back, and all thanks to Directline...

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Надежный клиент

3 years ago

All good..

Mr Mazzotta

3 years ago

Что Mr Mazzotta сказал(-а) о Directline Flights:

i phoned to cancel my flight she told me to go my local tui shop .

Sara Bradley

Directline Flights

3 years ago

Dear Mr Mazzotta Thanks for your feedback. Our phone and email records show that we have never received a call or email from you, perhaps you called TUi directly and were asked to visit one of their shops by a TUI agent? We would never instruct a customer to do this as this is something we can, and do help with. If you still require assistance please let me know. Best regards Sara Customer Service Team.

Mr Garner

3 years ago

Что Mr Garner сказал(-а) о Directline Flights:

Knowledgeable,helpful,easy to deal with.

As always , my questions were answered in a detailed and friendly way, thank you Gemma

Надежный клиент

3 years ago

Would use again and if asked would recommend

The service was so good that I didn't realise I was using Directline Flights service.

Mr Arnold

3 years ago

Что Mr Arnold сказал(-а) о Directline Flights:

Nice and easy with no stress.

Надежный клиент

3 years ago

Easy peasy. Thank you

Easy and quick. No problem encountered. Will use again.

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