Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Directline Flights

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Обслуживание

Оценок за прошлый год:

Просмотр всех 17,581 отзывов

Mr Stanley

3 years ago

Что Mr Stanley сказал(-а) о Directline Flights:

Great thank you.

Miss Hargreaves

3 years ago

Что Miss Hargreaves сказал(-а) о Directline Flights:

I spoke directly to Tracey and she helped me instantly to solve my problem.

Brilliant Personal Service. I was was very worried when I rand and Tracey gave me total peace of mind. Many Thanks.

Ms Watt

Edinburgh

3 years ago

Что Ms Watt сказал(-а) о Directline Flights:

Great service; helpful staff.

All my queries were easily and efficiently dealt with

Mrs Holmes

3 years ago

Что Mrs Holmes сказал(-а) о Directline Flights:

Prompt replies to phone calls, friendly, efficient staff and exceptional service.

Mrs Copley

3 years ago

Что Mrs Copley сказал(-а) о Directline Flights:

Seems you have one chance to book flight ;price can change)If you have to s

Found it difficult to complete the requirements for luggage “had to come out of program and start again” (I only wanted one extra big bag) but did get there

Sara Bradley

Directline Flights

3 years ago

Dear Mrs Copley, Many thanks for your feedback. I'm glad to hear that you were able to add the baggage you needed to your booking. Our call centre can make bookings over the phone at the same price as online. If you need anything further please call one of us on 020 8239 33333 and we will be more than happy to help. Best regards. Sara. Directline Customer Service Team

Надежный клиент

3 years ago

Unsuccessful online -customer services was first rate re boarding pass

Yes definitely - booking the flights was straight forward but as an elderly person I needed customer services to assist getting the boarding pass. Thank you

Mrs Whicher

3 years ago

Что Mrs Whicher сказал(-а) о Directline Flights:

Made things easy and simple

Very helpful, spoke to Sarah. Made booking flights easy as it used to be before technology took over. A delight to use an agent and confident that there is someone to go back to with any queries on...

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Надежный клиент

3 years ago

Quite good but took me ages to do as not very technically minded not good with all this modern technology I just hope I have booked ok

Sara Bradley

Directline Flights

3 years ago

Dear Mr S. Thank you for your feedback. You're very welcome to call one of the team who can go through your booking and cheque everything for you. Our number is 0208 239 3333. If you would prefer to make bookings by phone in the future, is the same price as booking on our website. Best regards. Sara. Directline Customer Service Team

Надежный клиент

3 years ago

Very helpful via easy to understand emails when I sent questions!

They were patient and very helpful when I sent questions re things I did not understand.

Надежный клиент

3 years ago

Easy

Everything was so easy, I’m definitely use this again

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