Great prices, Cooksmill had just what I need and was unable to obtain elsewhere. The items were well packed and arrived quickly. The only possible criticism is that the express shipping charge was...
From the first phone call (had problems with our internet) to receiving the glasses & decanter, the service was extremely professional. One item was out of stock but they rang me & offered a refund, ...
I have not yet received delivery of the purchased items and I emailed you last week regarding this matter but have had no reply. Please tell me when the items will be delivered or make me a complete...
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Muhammed
Cooksmill
8 years ago
Hello, thanks for your honest feedback! We're very sorry you had an issue with your Cooksmill order and our service was not as expected. Our dispatch team has confirmed your order has been delivered. We have recently doubled our web team to ensure we can answer the growing number of customer emails we receive every day - we are sorry your email was left unanswered. We are working hard internally to ensure customer emails are answered swiftly moving forward. We look forward to you shopping with us again soon! Many Thanks Cooksmill Team
Надежный клиент
8 years ago
I would just like to say that my problem has been resolved and the Cooksmill team were always very polite and professional in their dealings with me. I would buy from them again.
Item was left with neighbour, which was fine as I know and trust them but the item was not secure, partially open and when I picked it up it actually fell out of the box!
I think it was horrible, I ordered one type of candle holders they delivered a different one, the quality of their product was very disappointing what else can I say
Дата покупки: 07/12/2017
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Надежный клиент
8 years ago
I ordered few items from their website, I received all except one. I was told to wait 10 days for them to receive the item their supplier and dispatch it to me. This order was placed in mid November...
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.