Ordered my products over a week ago. Received an email telling me that they are not in stock and should be in by Thursday/Friday of last week and I could have what is in stock and get a refund for...
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Muhammed
Cooksmill
7 years ago
We're so sorry about this, that is very poor and we will be sure to not let this happen again. We have actually now got a system in place where if some of the items you're looking to purchase are not in stock then you will be informed when you add them to your basket! We hope this provides a much better experience for future purchases.
The products arrive quickly and were well package however 2 of them had scratches/ scrapes down the sides which were more noticeable after the insert card was removed. It would be helpful if the web...
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Muhammed
Cooksmill
7 years ago
We are sorry to hear that your products were scratched. If you were to give us a call on 0161 886 4989 I can assure you that the service would be excellent and we could sort these scratched products out for you!
Regards,
The Cooksmill Team
Отзывы о товаре
Дата покупки: 09/07/2018
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Надежный клиент
7 years ago
Ordered one day, delivered the next. Good price.
Muhammed
Cooksmill
7 years ago
Thank you for your feedback, we're glad you enjoyed shopping with us!
I ordered multiple items, paid for them and then on the day they were supposed to arrive, I had an email telling me all my items are out of stock and I will recieve a refund soon. Terrible service,...
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Muhammed
Cooksmill
7 years ago
We're so sorry about this. If your refund hasn't been processed yet then please contact us on 0161 886 4989 and we'll sort this out for you straight away.
Phoned to enquire about Satco food containers, sales team very helpful. Prices good, product great, service fantastic - will definitely buy again
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Дата покупки: 25/06/2018
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Trusted Customer
Fareham
7 years ago
Что Trusted Customer сказал(-а) о Cooksmill:
Excellent - quick delivery and products good quality.
Дата покупки: 29/06/2018
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Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Cooksmill:
Got in touch to tell certain stock not available offered replacement or money back, will be ordering again
Дата покупки: 27/06/2018
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Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Cooksmill:
They relied to my email asking for further info about products, principally dimensions which I couldn't find anywhere on any site. As a result of their info I ordered several kitchen storage items...
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Отзывы о товаре
Дата покупки: 26/06/2018
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Надежный клиент
7 years ago
Use these guys all the time and they’ve recently gotten a whole lot better after changing to dpd delivery as the allocated a time slot which when your only open limited times is great always use and...
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.