This was my fourth order from Condell and service excellent with good customer communication.
Condell Ltd
Condell Ltd
12 years ago
Many thanks for your e-mail, I do apologise for the problems you have encountered with getting the wrong product. I understand that Travis Perkins will issue a credit for this error, I hope this issue has now been resolved to your satisfaction. I appreciate your e-mail and this will be logged for our records, I do hope that this will not affect any future business.
Kind Regards
Condell Ltd Website Team
Very good service. Although one item I had ordered was out of stock, Condell phoned me and kept me informed right up to delivery. Competitive prices, prompt delivery, will recommend.
Was meant to be next day or the day after delivery but had to wait until the following week until all the products had been delivered. Was promised a phone-call before delivery but delivery arrived...
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Condell Ltd
Condell Ltd
12 years ago
Thank you for your feedback. We are fully committed to providing the best service we possibly can and are always looking for opportunities to improve. We will use this information to monitor and improve our services.
Whenever possible we try to deliver from our own stock, however sometimes due to the location of our customers and also the vast range of products required by our customers we have to use third party suppliers. In this case our supplier let us down, we informed them about delivering your items at the desired date and told them to call before delivering but that seems not the case. It is often the case that we only find out these sort of problems when they arise and we are informed by our customer(s). I do however appreciate your e-mail and this will be logged for our records. We hope that you will see fit to use us again in the future as we value all our customers business very highly.
Kind Regards
Condell Ltd Website Team
even though i was let down on next day delivery, and when i phoned again to check when the delivery would be and was told they would phone me back and i got no phone call,
Отзывы о товаре
Дата покупки: 17/07/2013
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Надежный клиент
12 years ago
Efficient Service!
Дата покупки: 13/07/2013
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Надежный клиент
12 years ago
Brilliant, quick delivery
Отзывы о товаре
Дата покупки: 13/07/2013
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Надежный клиент
12 years ago
polite and helpful and delivered what i needed...happy with them
Condell Ltd is a builder’s merchant and timber merchant based in Horsham and Hemel Hempstead and offering a nationwide service for any project from the smallest DIY job to commercial developments.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Condell Ltd is a builder’s merchant and timber merchant based in Horsham and Hemel Hempstead and offering a nationwide service for any project from the smallest DIY job to commercial developments.