Thank you for your feed back, With reference to our earlier telephone call, as advised your goods are on route and we are confident you will be satisfied.
Always found product and service well up to scratch
Chums
Chums
12 years ago
Thank you for such positive feedback! We are delighted you are happy with our service and products. We look forward to you ordering with us again. Many Thanks
Quality is not the best but Chums are the only supplier of high-waisted trousers (which I need for medical reasons) that I can find. Service in the past has been somewhat variable so this time I paid...
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Chums
Chums
12 years ago
Thank you for your feed back. With reference to our recent telephone call today, I look forward to speaking to you tomorrow to discuss the exchange on your trousers, and resolving this matter swiftly for you. Many Thanks
The wrong product was delivered and then my father who had recently had a stroke had to take wrong item to post office before you would despatch his correct item. It was not sent express delivery...
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Chums
Chums
12 years ago
With reference to our telephone call today we are delighted we have been able to advise you of a more convenient and free way to return your goods to us. Upon receipt of the returned item a refund will be processed straight away for you. Many Thanks for the feedback
Everything seemed to run smoothly and the trousers were received very quickly.
Chums
Chums
12 years ago
Thank you for your feedback. I am sorry to hear one size is slightly larger. This is unusual I will pass your comments on to our buying department. Many Thanks
Delivery was slow so I contacted them and got No response the product eventually arrived I ordered two pairs of trousers and they substituted one which I had to send back, not only did I not like the...
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Chums
Chums
12 years ago
Thank you for taking the time to give your feedback, I am terribly sorry to hear that you are not happy, this is not our normal standard of service. We do try our very best to accommodate to all customer’s, and ensure all of our products are up to standard. We do value your custom and hope you will continue to order with us in the future.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.