Отзывы о Chums

Thank you for your feedback, and we’re sorry to hear about your experience. We’re pleased to hear that you found the trainers light and comfortable to wear, but it’s disappointing to learn that they have not lasted as expected. Issues such as holes appearing and stitching coming undone after a relatively short period of use are not what we would expect. Your comments regarding the toe area will be shared with our product team, as this is helpful feedback and highlights where improvements may be needed. If you’d like us to look into this further, please don’t hesitate to contact us at enquiries@chums.co.uk, and we’ll be happy to assist.

Thank you for your feedback, and we’re very sorry to hear about your experience. We apologise that the delivery took longer than expected and that your return collection has not yet taken place. We completely understand how important a convenient returns option is, especially given your circumstances, and we’re sorry for the inconvenience this has caused. We’ve checked our records and haven’t received a request for a collection. As you live in a more remote area, we can arrange a free collection for you to make this easier. Please contact us at enquiries@chums.co.uk, and we’ll arrange this for you as soon as possible.