Отзывы о Chums

Thank you for your feedback. We're sorry to hear about your experience with the polo shirts and that they did not maintain their shape after washing, despite following the care instructions. We also apologise that you felt your concerns were not taken seriously when you contacted us — this is not the level of service we aim to provide. We understand your frustration and disappointment, especially after purchasing additional items. We will be reviewing your feedback with both our product and customer service teams to help improve. Please contact us at enquiries@chums.co.uk with your details so we can look into this further for you.

Thank you for your feedback, and we’re sorry to hear that you found the quality of the boxers disappointing. We understand how important comfort and durability are, particularly with the waistband, so it’s concerning to hear that the elastic did not meet your expectations. Your comments will be shared with our product team for review. We’re pleased to hear your delivery experience was satisfactory, but we do apologise that the product itself fell short.