Отзывы о Chris Elli

Hi Heather,

We are sorry to hear you are unhappy. 

Our feedback emails are based on our estimated delivery times. These are automatic emails and sometimes, unfortunately, they arrive before the order. We apologise for this. 

Our free worldwide shipping usually takes 10-20 working days but it can take up to 30 working days (6 weeks) as different countries’ customs can take a bit longer.

We can see from your tracking here https://www.packet.deutschepost.com//web/portal-europe/packet_traceit?barcode=RS060815524DE that your package is on route to Australian customs, when it lands there the tracking will update.

In the unlikely event your order does not arrive after 30 working days please contact our Customer Service team and they can look into it further for you. 

I hope this helps.

Kind regards

The Watches2U Team