Don’t lie to customers when they call up. Don’t offer next day delivery when in actual fact it would take around 3 weeks.
Get organised would be a big start! Didn’t have a scooby about my order. Only...
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Jamie Welch
ChairOffice
8 years ago
Thank you for your review and I am sorry to see this. We did email 20 mins after receipt of order to advise of the stock situation and asked that you were happy to wait for the order to arrive or did you want a refund, as you did not email back we processed the order in the normal way. As you say as soon as you called we did refund the order immediately.
Отзывы о товаре
Дата покупки: 16/04/2018
0
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Надежный клиент
8 years ago
Payment was made by BACS but I received no payment. Chairs themselves are fine.
Jamie Welch
ChairOffice
8 years ago
Thank you for your review. I am pleased that you have found the payment confirmation as this was emailed to the person making the order.
Thank you for your review. I am pleased that you found us responsive.
Отзывы о товаре
Дата покупки: 06/04/2018
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Надежный клиент
8 years ago
The website was easy to get around and compare products and prices. I would have rated the service excellant if the product was delivered quickly but this might have been because of the Easter Bank...
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Jamie Welch
ChairOffice
8 years ago
Thank you for your review. I am pleased that you found the products and prices good. Apologies the order took longer but this was due to the good Friday closure.
Отзывы о товаре
Jamie Welch
ChairOffice
8 years ago
Thank you for your review. I am pleased that you found the chair comfortable.
Дата покупки: 26/03/2018
0
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TC
Trusted Customer
8 years ago
Что Trusted Customer сказал(-а) о ChairOffice:
Super
Jamie Welch
ChairOffice
8 years ago
Thank you for your review. I am pleased that you found the product super.
Отзывы о товаре
Jamie Welch
ChairOffice
8 years ago
Thank you for your review. I am pleased that you found it super quality
The Product isn't bad at all , so two stars but the Customer Service and communication is bad as it gets. (in my case)
First I get the delivery information and Invoice 10 days after the chair...
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Jamie Welch
ChairOffice
8 years ago
Thank you for your review. I am pleased we have good have got to the bottom of this an that at the time of order the incorrect email was inputted and therefore you did not receive any emails.
Отзывы о товаре
Jamie Welch
ChairOffice
8 years ago
Thank you for your review. As discussed the chair will bed in and then stay the same. We do cover all moving parts with our guarantee and will be happy to help if you have any questions.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.