Excellent service. I received great advice on the phone. The salesperson Chris helped me complete the order on the phone. I received the fan in two days, with everything in order. The fan was perfect...
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Дата покупки: 15/12/2017
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Terri Willett
Подтверждено Feefo
8 years ago
Что Terri Willett сказал(-а) о Ceiling Fans Warehouse:
Good communication and great prices for the fans. Came at exactly the right time for the excessive heat. Thank you again for your service
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Дата покупки: 15/12/2017
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Valli Rao
Подтверждено Feefo
Bondi Junction
8 years ago
Что Valli Rao сказал(-а) о Ceiling Fans Warehouse:
They sold the four ceiling fans to us claiming that the light emitted was warm white. When the fans were installed, we discovered that they were "white" not warm white as claimed. To be precise,...
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Chris
Ceiling Fans Warehouse
8 years ago
Hi Valli, 3500k is classified as warm white, however it is higher on the Kelvin Scale bordering on Natural White. Therefore, when turned on it will not have a traditional warm white glow but is closer to a neutral white. In relation to the U.S link provided there are varying classifications of sections of the Kelvin scale and as a result each will have a different interpretation. In Australia 2700K to 3500K is widely considered the range for Warm White. Even so, we use the information that is provided to us by the manufacturer and specify the Kelvin value in order for customers to make an informed decision. This means they can make their own interpretation as colour can be very difficult to describe and is incredibly subjective. We hope this helps and are sorry to hear that you were not completely happy with the fans purchased.
Ordered what I believed to be in stock fans, however they were not in stock despite what was shown on site. Took a few weeks to arrive. Would have gone to other site if I had known they were out of...
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Chris
Ceiling Fans Warehouse
8 years ago
Thank you for taking the time to submit a review and we sincerely apologise again for the inconvenience the delays experienced may have caused. This time of year is incredibly busy and we try our best to hold the majority of our lines in stock at our warehouse to provide quick delivery to our customers, however from time to time there may be a stock issue as a result of the fans not being available with the supplier. In these situations, we try to provide potential alternatives available for same day dispatch or offer regular updates on the product ordered. We really appreciate your patience whilst waiting for the fans to come in!
We are very happy with the product - the fans are exactly what we wanted and as described on the website, and performance has been excellent.
However, I think you should be aware of the endless...
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Дата покупки: 20/11/2017
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Peter Martin
Подтверждено Feefo
Gold Coast
8 years ago
Что Peter Martin сказал(-а) о Ceiling Fans Warehouse:
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
