Отзывы о Curvy Kate

Hi there, Thank you for your review We are sorry to hear you were unhappy with your experience this time. Our sincerest apologies, COD (cash on delivery) charges are duties and taxes set by Canada customs and paid via Canada post plus the handling fees - and not something we as a company charge, or obtain profit from. For countries outside the UK & EU, depending on the customs authorities, you may be liable for paying additional duty/tax, and this is dependent on the types of goods that you are purchasing plus their total value, although some items can be imported without any customs charges at all. When it comes to customs and others, we do have the following stated on our website: https://ca.curvykate.com/pages/terms-and-conditions#q6 https://ca.curvykate.com/pages/delivery#q4 Please do not hesitate to reach out to our Customer Service team at support@curvykate.com if you need further support. We do apologise for any inconvenience caused. Best wishes, The Curvy Kate Team

Hi there, Thank you for your review. Our sincerest apologies, COD (cash on delivery) charges are duties and taxes set by Canada customs and paid via Canada post plus the handling fees - and not something we as a company charge, or obtain profit from. For countries outside the UK & EU, depending on the customs authorities, you may be liable for paying additional duty/tax, and this is dependent on the types of goods that you are purchasing plus their total value, although some items can be imported without any customs charges at all. When it comes to customs and others, we do have the following stated on our website: https://ca.curvykate.com/pages/terms-and-conditions#q6 https://ca.curvykate.com/pages/delivery#q4 Please do not hesitate to reach out to our Customer Service team at support@curvykate.com if you need further support. Best wishes, The Curvy Kate Team

Hi there, Thank you for your review. Our sincerest apologies, customs charges are duties and taxes imposed by the local customs authority plus any handling fees - and are not something we as a company charge or obtain profit from. For countries outside the UK & EU, depending on the customs authorities, you may be liable for paying additional duty/tax, and this is dependent on the types of goods that you are purchasing plus their total value, although some items can be imported without any customs charges at all. When it comes to customs and others, we do have the following stated on our website: https://ca.curvykate.com/pages/delivery#q4 Please do not hesitate to reach out to our Customer Service team at support@curvykate.com if you need further support. We do apologise for any inconvenience caused. Best wishes, The Curvy Kate Team

Hi there, Thank you for your review. We are sorry to hear that you have not received your order yet. We can see that you have reached out to our Customer Service Team, who were pleased to reply back to let you know that your parcel is with Canada Post and for you to make contact with them to arrange for collection / delivery. Their email to you contains the tracking details and reference number for your parcel that you will need. We are sorry for any disappointment. Best wishes, The Curvy Kate Team

Hi there, Thank you for taking the time to share your feedback. Our sincerest apologies, COD (cash on delivery) charges are duties and taxes set by Canada customs and paid via Canada post plus the handling fees - and not something we as a company charge, or obtain profit from. When it comes to customs and others, we do have the following stated on our website: https://ca.curvykate.com/pages/delivery#q4 Sorry for any disappointment caused. Best wishes, The Curvy Kate Team

Hi there, Thank you for your review. Sorry to hear of your experience with your purchases and that they were not the right fit for you. It’s a shame as they are one of our more popular ranges. I recommend booking a Virtual Bra Fitting appointment to help discover your perfect Curvy Kate bra fit. https://www.curvykate.com/pages/virtual-bra-fitting Unfortunately, we don't currently offer a refundable or freepost option for overseas returns I'm afraid. We're always looking for ways to improve, and this is something we'll definitely look further into whilst reviewing our international customers’ experience. Our sincerest apologies, COD (cash on delivery) charges are duties and taxes set by Canada customs and paid via Canada post plus the handling fees - and not something we as a company charge, or obtain profit from. You may wish to contact your local customs authority to find out more information about their processes for customs paid for returned items. Thank you for reaching out to us via email, I am pleased to see one of the team was able to get back to you. Best wishes, The Curvy Kate Team