Отзывы о Curvy Kate

Hi there, Thank you for taking the time to share your feedback. We are sorry to hear that your purchases were not quite right. Bra fitting and find the perfect fit can be a bit of journey. Should you need a little guidance , you can use our intuitive Bra Fit Quiz here: https://www.curvykate.com/pages/bra-fit-quiz, check out our handy bra fitting tips here: https://www.curvykate.com/pages/bra-fitting-tips#tips-fitting or contact our Customer Care Team directly on support@curvykate.com Best wishes, The Curvy Kate Team

Hi there, Thank you for your review. Although, we are very happy to hear that you are satisfied with your purchase, we are sorry to hear there was an additional fee to be paid upon receiving your order. Our sincerest apologies, the COD (cash on delivery) charges are duties and taxes set by Canada customs and paid via Canada post plus the Landmark Global handling fee. If you would like to avoid handling fees, you can request from the broker forms to do it yourself with Canadian customs, however, please note, a customs broker will check the commodity codes (every product on the planet has a unique individual code) that are then used to prepare the customs documentation. The customs broker is electronically registered with customs, speeding up communications, and sorting it out on your behalf as getting the customs documentation wrong can mean goods are held up, or even confiscated. All items imported into Canada, that are valued over $20 CAD will have COD charges applied and the recipient will be instructed to make a payment upon collection or delivery of the parcel. Best Wishes, Curvy Kate Team

Hi there, Thank you for your lovely feedback. Our Team always love to hear when our customers are having a great experience. We are happy to hear that your order has arrived quickly and we cannot wait to see you again soon! x Best Wishes, Curvy Kate Team

Hi there, Thank you for your review. All our items are listed in UK Sizes. You may find our Bra Size Conversion chart helpful. This can be found here https://ca.curvykate.com/pages/bra-fitting-size-guide Please do not hesitate to reach out to our Customer Service Team via support@curvykate.com where a member of team would be happy to help if you have further questions about sizing and fitting advice. Best wishes, The Curvy Kate Team

Hi there, Thank you so much for sharing your experience with us! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! x Best Wishes, Curvy Kate Team

Hi there, Thank you for taking the time to share your review. We are so pleased to see that your order was delivered to you in good time. Please do not hesitate to contact us via email support@curvykate.com should you have any questions or need any additional support. Best wishes, The Curvy Kate Team

Hi there, Thank you for your review. We are sorry to hear you were unhappy with your experience this time. Our sincerest apologies, COD (cash on delivery) charges are duties and taxes set by Canada customs and paid via Canada post plus the handling fees - and not something we as a company charge, or obtain profit from. For countries outside the UK & EU, depending on the customs authorities, you may be liable for paying additional duty/tax, and this is dependent on the types of goods that you are purchasing plus their total value, although some items can be imported without any customs charges at all. When it comes to customs and others, we do have the following stated on our website: https://ca.curvykate.com/pages/terms-and-conditions#q6 https://ca.curvykate.com/pages/delivery#q4 Please do not hesitate to reach out to our Customer Service team at support@curvykate.com if you need further support. We do apologise for any inconvenience caused. Best Wishes, Curvy Kate Team

Hi there, Thank you for your review. We are sorry to hear you were unhappy with your experience this time. Our sincerest apologies, COD (cash on delivery) charges are duties and taxes set by Canada customs and paid via Canada post plus the handling fees - and not something we as a company charge, or obtain profit from. For countries outside the UK & EU, depending on the customs authorities, you may be liable for paying additional duty/tax, and this is dependent on the types of goods that you are purchasing plus their total value, although some items can be imported without any customs charges at all. When it comes to customs and others, we do have the following stated on our website: https://ca.curvykate.com/pages/terms-and-conditions#q6 https://ca.curvykate.com/pages/delivery#q4 Please do not hesitate to reach out to our Customer Service team at support@curvykate.com if you need further support. We do apologise for any inconvenience caused. Best Wishes, Curvy Kate Team