Good morning,
Thank you so much for taking the time to leave a review. I'm glad to hear that you found our website easy to use, and that you were able to get everything you needed. We're always looking to improve, so if there is any way we can get to five stars, please don't hesitate to let us know!
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MH
Mr Christopher Hainey
Подтверждено Feefo
5 years ago
Что Mr Christopher Hainey сказал(-а) о Brooks Braithwaite:
Over the moon with the service
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
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MS
Miss Sophie Smalley
Подтверждено Feefo
5 years ago
Что Miss Sophie Smalley сказал(-а) о Brooks Braithwaite:
Good service will continue payments
Good for money
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
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MR
Mrs Sharon Robinson
Подтверждено Feefo
5 years ago
Что Mrs Sharon Robinson сказал(-а) о Brooks Braithwaite:
Yesu
Very to the point quick and proffesional
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
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Надежный клиент
Подтверждено Feefo
5 years ago
Very good service
Very helpful and easy to complete process. Immediate cover.
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
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Надежный клиент
Подтверждено Feefo
5 years ago
Tried to claim for business interruption due to loss of business because of COVID. spoke to a lovely lady who took down all the details but then heard absolutely nothing only to find out on the...
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Hayley
Brooks Braithwaite
5 years ago
Hi there,
We are sorry to hear that you are unhappy that we were unable to assist you with loss of business due to Covid.
Our Business Interruption cover specifically relates to Buildings damage. Some examples of the Buildings damage BI cover we offer are; fire, lightning, explosion, storm. In the event of damage to buildings by these causes that leads to a prevention of access of the building we will be able to look at a claim.
If you feel this section of cover no longer meets your needs we can remove this free of charge or, if you would like to discuss this with us in further detail please call us on 0345 070 1064.
Kind Regards,
The Petplan Sanctuary Claims team.
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MN
Mr Paul Nelson
Подтверждено Feefo
TD90BD
5 years ago
Загруженные мультимедийные материалы
Посмотреть все мультимедийные материалы (5)
Что Mr Paul Nelson сказал(-а) о Brooks Braithwaite:
Yes it's good cover
Very good for my needs
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
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MA
Mrs S E Aston
Подтверждено Feefo
5 years ago
Что Mrs S E Aston сказал(-а) о Brooks Braithwaite:
no
Absolutely fabulous. They have helped right the way through the pandemic, changing our numbers and helping tremendously with our cashflow
I would recommend any time
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Надежный клиент
Подтверждено Feefo
5 years ago
Yes it was
The score would have been 5 ⭐️ 🌟🌟🌟🌟 however it took me several attempts to get through by phone and on 2 occasions I held on for almost half an hour but still didn’t get through.
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we do apologies for how long you had to wait to get through to us. we are always striving to provide the best customer service we possibly can. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
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MD
Mrs Margaret Dixon
Подтверждено Feefo
5 years ago
Что Mrs Margaret Dixon сказал(-а) о Brooks Braithwaite:
Poor customer service
Emailed several times. One reply only received asking for information which I sent then heard nothing.
Luis
Brooks Braithwaite
5 years ago
Hi Margaret, Thank you for your feedback. I'm sorry that we were unable to respond to your second email as quickly as our first response, busy periods can slow our response times, but we are glad to see we were able to answer your query when we spoke to you on the phone. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.