Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Brooks Braithwaite

MH

Mr Craig Hodgson

Подтверждено Feefo

5 years ago

Что Mr Craig Hodgson сказал(-а) о Brooks Braithwaite:

Simple application process and quick quote. If the claims department match the underwriting the policy it will be a good buy (not that I want any claims understand!)

Ciaran

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave a review. It's fantastic to hear that you are happy with our service. If you ever need to get in touch, please don't hesitate to do so on 0345 070 1064, we are open Monday to Friday, 09:00 - 17:15.

0

Надежный клиент

Подтверждено Feefo

5 years ago

Very easy. Good customer service and price not increased. Been with pet plan for a few years and so far really pleased.

Martin

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave a review. It's fantastic to hear that you are happy with our service. If you ever need to get in touch, please don't hesitate to do so on 0345 070 1064, we are open Monday to Friday, 09:00 - 17:15.

0

Надежный клиент

Подтверждено Feefo

5 years ago

Yes

Quite easy to use on line.

Martin

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave a review. It's fantastic to hear that you are happy with our service. If you ever need to get in touch, please don't hesitate to do so on 0345 070 1064, we are open Monday to Friday, 09:00 - 17:15.

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MB

Miss Jordan Boot

Подтверждено Feefo

5 years ago

Что Miss Jordan Boot сказал(-а) о Brooks Braithwaite:

Yes

Never answer the phone or call you back or email back so annoyed, had to complete online. Never get though to a human!

Martin

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to provide your feedback, we take all reviews and feedback very seriously to improve our service. We do apologise that you have had difficulties in reaching us by telephone and for the delay in responding to any emails that have been sent. We have now spoken with your colleague and hope that the policy set up is sufficient for your requirements. If you would like to discuss this matter any further, or if we can be of any further assistance at all, please don't hesitate to contact us on 0345 070 1064. We are open from Monday to Friday, 9am until 5:15pm. Kind Regards, The Petplan Sanctuary Team

0

Надежный клиент

Подтверждено Feefo

5 years ago

I have purchased Petplan Sanctuary for my dog training activities for the 3rd year in a row. The price hay reduced for this year. Fortunately I have not had to make a claim. The true test of any...

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Martin

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave a review. It's fantastic to hear that you are happy with our service. If you ever need to get in touch, please don't hesitate to do so on 0345 070 1064, we are open Monday to Friday, 09:00 - 17:15.

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ML

Mr Robert Lennox

Подтверждено Feefo

Glasgow

5 years ago

Что Mr Robert Lennox сказал(-а) о Brooks Braithwaite:

Called at 17.14 to renew my policy and was treated with the utmost respect , I was a few days late renewing as I was on holiday and just got home , had a nice chat with Martin and the renewal was...

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Martin

Brooks Braithwaite

5 years ago

Good morning, Thank you for taking the time to leave a review. It's fantastic to hear that you are happy with our service. If you ever need to get in touch, please don't hesitate to do so on 0345 070 1064, we are open Monday to Friday, 09:00 - 17:15.

0

Надежный клиент

Подтверждено Feefo

5 years ago

Helpful service

Helpful, checked everything out for me, answered all my questions and the price didn't go up when I renewed it.

Martin

Brooks Braithwaite

5 years ago

Good morning, Thank you for taking the time to leave a review. It's fantastic to hear that you are happy with our service. If you ever need to get in touch, please don't hesitate to do so on 0345 070 1064, we are open Monday to Friday, 09:00 - 17:15.

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MC

Mrs Anne Campbell

Подтверждено Feefo

5 years ago

Что Mrs Anne Campbell сказал(-а) о Brooks Braithwaite:

Excellent service. IOW

Very quick & easy to do

Luis

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave a review. It's fantastic to hear that you are happy with our service. If you ever need to get in touch, please don't hesitate to do so on 0345 070 1064, we are open Monday to Friday, 09:00 - 17:15.

0

MD

Ms Emma Dovey

Подтверждено Feefo

Shotton

5 years ago

Что Ms Emma Dovey сказал(-а) о Brooks Braithwaite:

yes this was the cover I was looking for.

Easy to use website and quick way to ensure youre covered instantly. I would have given it 5 stars had I been able to change the amount of cover offered individually, for some times covered.

Ciaran

Brooks Braithwaite

5 years ago

Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.

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MR

Mrs Linda Rowe

Подтверждено Feefo

5 years ago

Что Mrs Linda Rowe сказал(-а) о Brooks Braithwaite:

yes

still waiting for paperwork to come through the post.

Ciaran

Brooks Braithwaite

5 years ago

Good Morning, Thank you for taking the time to provide your feedback, we take all reviews and feedback very seriously to improve our service. We do apologise that you have not received your policy documents. We have emailed you in relation to this, and your documents have now been re-posted to you. If you would like to discuss this matter any further, or if we can be of any further assistance at all, please don't hesitate to contact us on 0345 070 1064. We are open from Monday to Friday, 9am until 5:15pm. Kind Regards, The Petplan Sanctuary Team

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