Contact person was very knowledgeable about the product
She agreed with my comment which follows below.
Bradshaws Direct
Bradshaws Direct
13 years ago
Thank you for your feedback, i'm pleased to hear that you're happy with the service you received. I apologise for the inconvenience caused with your order, we are looking into including the dimensions on our website for our pumps. We do have a free call back facility on our website or you can contact us directly on 01904 691169 if you would like to find out any more information on our products before ordering.
Kind Regards
Rachel Miller
I did phone a request through, to amend the order. That was not done.
Bradshaws Direct
Bradshaws Direct
13 years ago
Thank you for your feedback. I have had a look at your account with us and i can see that you did call us to ask if we could amend your order , however we explained at the time that your item may have already been despatched from our warehouse and if this is the case we would be unable to amend the item. My colleague Paul tried to stop your parcel from being despatched, however it was too late and had already left us. We guarantee our Polyex pond liners for either 35 or 25 years, depending on which offer you choose to purchase. Our guarantee's are only valid if you purchase the liner with one of our Permalay or Polyfibrelay underlays, or if you already have an aquatic underlay of your own. This is the same with all of our pond liners.
Kind Regards
Rachel Miller
Отзывы о товаре
Дата покупки: 05/05/2013
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Надежный клиент
Подтверждено Feefo
13 years ago
I am always satisfied with the service and quality of products I buy from Bradshaws
Отзывы о товаре
Дата покупки: 12/05/2013
0
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Надежный клиент
Подтверждено Feefo
13 years ago
I have dealt with Bradshaws before and as always, the service was excellent.
My first liner was leaking and once I spoke to the company direct they replaced the liner with next day delivery. It does not get better than that.
Bradshaws Direct
Bradshaws Direct
13 years ago
Thank you for your feedback, it's great to hear that you are pleased with the service you received! I apologise that you haven't found the double wire clips as effective as you would have liked. If you have any problems with any items you have purchased from us please feel free to use our free call back facility on the website or call us directly on 01904 691169 and we can discuss this further with you.
Kind Regards
Rachel Miller
The service was very good although I was disappointed with the effectiveness of one of the products.
Bradshaws Direct
Bradshaws Direct
13 years ago
Thank you for your feedback, i'm pleased you were happy with the service you received. I apologise that you have not found the Feeding Ring to be as effective as you would have hoped. If you wish to discuss this further please feel free to use our free call back facility on the website or give us a ring on 01904 691169 and we will see what we can do for you.
Kind Regards
Rachel Miller
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
