Overall very good service it's just i changed my car to vw t Cross auto edition 75 but lady told me computer doesn't recognise that it's on certificate as R line, so she gave me letter stating it was...
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Pranav Sharma
Подтверждено Feefo
6 days ago
Что Pranav Sharma сказал(-а) о AXA Insurance - Ireland:
the man knew what he was doing and helped me straight away. much appreciated
very helpful and quick resolution
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EK
Edward Kirwan
Подтверждено Feefo
6 days ago
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Надежный клиент
Подтверждено Feefo
6 days ago
Disaster
Sinead
AXA Insurance - Ireland
6 days ago
Good Afternoon
Thank you for taking the time to leave your feedback.
We are sorry to hear you were disappointed that we were unable to reduce the price of your renewal any further than we quoted. I can confirm that my colleague who spoke to you regarding your renewal was correct. they advised you the price issued was the best price we could offer this year and that was the case this time.
Our agents would always try their best to get you the most competitive cover and premium, unfortunately this year we have been unable to reduce your premium any further.
We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.
Kind Regards
Sinead
Feefo Coordinator
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MC
Michael O Connell
Подтверждено Feefo
6 days ago
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MS
Maciej Sosnowski
Подтверждено Feefo
IRL
6 days ago
Что Maciej Sosnowski сказал(-а) о AXA Insurance - Ireland:
Great friendly, hussle dres service. Highly recommended.
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Надежный клиент
Подтверждено Feefo
6 days ago
V disappointing service
Informed by an AXA staff member that I would be uninsured to drive my car home from the mechanic after 6pm because your phone lines close at 6pm
Sinead
AXA Insurance - Ireland
6 days ago
Good Afternoon,
We appreciate the time you have taken to provide feedback. I am sorry to hear you were unhappy with your recent interaction with our team.
Upon reviewing your policy I can see that due to limited access online via MYXA as your policy was in the renewal cycle the change would have been unavailable online. However I can see that this was escalated and agreed with a manager and cover was agreed with you, this was then followed up by a call to you from our team to confirm car was collected the following morning so your cover was not impacted.
We value your custom and look forward to being of service to you in the future.
Kind regards
Sinead
Feefo Coordinator
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.