Что Trusted Customer сказал(-а) о AXA Insurance - Ireland:
Very prompt and very good service
Michaela Deeny
AXA Insurance - Ireland
9 years ago
Good Morning Tony,
Thank you very much for taking the time out to give us feedback.
We are delighted you are happy with our service.
Kind Regards
Michaela
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Надежный клиент
Подтверждено Feefo
9 years ago
Would appreciate cover details of ins. In writing
What I did'nt realise until I came to end of application that it was paperless and I would'nt be getting details of my insurance even small summary which I would greatly appreciate. Getting on in...
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Erika Rafferty
AXA Insurance - Ireland
9 years ago
Hi Nuala,
Thank you for taking the time to take my phone call this afternoon. As per our conversation I will have your policy documentation to you in the post this afternoon.
Kind Regards,
Erika
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Надежный клиент
Подтверждено Feefo
9 years ago
Rip off
You could have knocked off the €12 of my policy and rounded it off but ye wouldn't budge and ur car insurance is extremely expensive.
Paul Monks
AXA Insurance - Ireland
9 years ago
Hi John,
Thank you for your feedback. Unfortunately we could not reduce the premium to €600 for you. The rate charged at €612 was the best price we could offer this year. The €83 that the Galway office reduced the premium by was the largest discount that could be applied. We do understand your frustration in relation to the price, but due to significant increases in costs across the industry all insurers have had to implement significant rate increases.
Thank you for your continued custom and if you have any queries, please feel free to contact me.
Regards
Paul
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TC
Trusted Customer
Подтверждено Feefo
dublin
9 years ago
Что Trusted Customer сказал(-а) о AXA Insurance - Ireland:
great service
very good customer service,it was a pleasure to deal with axa ireland,hopefully will buy from them again,,will recomend 1oo per cent
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Trusted Customer
Подтверждено Feefo
kilcock co kildare
9 years ago
Что Trusted Customer сказал(-а) о AXA Insurance - Ireland:
no regard for long term customers
Much too costly for long term customers with no claims.
Paul Monks
AXA Insurance - Ireland
9 years ago
Hi Bernadette,
Thank you for your feedback. We can understand that you are unhappy with the increase in your car insurance premium. There are a number of factors that affect the price we are charging you. Foremost amongst these are the increasing claims costs nationwide.
While only a small number of customers claim, the cost of settling these claims affects all customers across the country. AXA, like all of our competitors, has been forced to implement large scale price increases to make sure that there are sufficient reserves in the industry to meet these risings costs.
We do understand that this is no consolation to customers who have been claim free, and we thank you for your continued custom.
Regards
Paul
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Надежный клиент
Подтверждено Feefo
9 years ago
The staff at AXA are excellent from a speedy renewal letter to all their assistance with renewing, the staff couldn't be more helpful and approachable.
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Надежный клиент
Подтверждено Feefo
9 years ago
I got my two insurances sorted in 5 min. Very happy with my discount as well.
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Trusted Customer
Подтверждено Feefo
Wexford
9 years ago
Что Trusted Customer сказал(-а) о AXA Insurance - Ireland:
I like to be able to go into local office to discuss my needs rather than doing on internet or over phone. I prefer personal experience
Paul Monks
AXA Insurance - Ireland
9 years ago
Hi Mary,
Thank you for your kind feedback. I will pass it on to Sean and his team in Wexford. Our branch network is very important to us and we are delighted that you found the experience to your liking. We are committed to offering quality service through our local branch network with local people dealing one on one with our customers.
Regards
Paul
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Trusted Customer
Подтверждено Feefo
9 years ago
Что Trusted Customer сказал(-а) о AXA Insurance - Ireland:
Excellent on all counts
Found axa excellent on all counts from car to house in insurance ,
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Надежный клиент
Подтверждено Feefo
9 years ago
Car accidental damage
it was a very fast and efficient response to my car repair issue.
Michaela Deeny
AXA Insurance - Ireland
9 years ago
Hi Irene,
We really appreciate you taking the time to leave us your feedback.
Thank you very much for your positive comments about your recent experience with Axa.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.