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Отзывы о AXA Insurance - Ireland | Отзывы о службе поддержки клиентов для https://www.feefo.com/reviews/axa-ireland | Feefo

Просмотр всех 147,169 отзывов

Trusted Customer

Подтверждено Feefo

Dublin

9 years ago

Что Trusted Customer сказал(-а) о AXA Insurance - Ireland:

Dublin office inefficient.. i had to do the renewal strategy myself

I did not receive ANY renewal notices re my car insurance..i had to call one of your given numbers and it was answered by a very polite and helpful lady in Cork..subsequent to this call i went to...

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Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Ann,

Thank you very much for your feedback. I was unable to get you on the phone. On behalf of the company, please accept my apologies that the renewal notice was not issued to you in good time. Our underwriters had sent out a letter to you requesting a copy of your licence as you had previously advised us of a medical condition in 1996. We did not follow this up in good time and we apologise for the oversight.

In spite of our error, you still renewed with us and we thank you for your continued custom. If you have any queries, please feel free to reply to me.

Regards

Paul Monks

Надежный клиент

Подтверждено Feefo

9 years ago

Excellent service

Excellent telephone contact in arranging renewal

Laura Hagan

AXA Insurance - Ireland

9 years ago

Hi Anne Marie

Thank you for taking the time to leave your review.

We are delighted that you found our service to be so good when you phoned to arrange your renewal.

Thank you for your continued loyalty.

Kind Regards

Laura

Trusted Customer

Подтверждено Feefo

Roscommon

9 years ago

Что Trusted Customer сказал(-а) о AXA Insurance - Ireland:

I'm very happy with axa!

Compared with other insurers company is the most fair in price and service. Good customer care and usually fast management.

Надежный клиент

Подтверждено Feefo

9 years ago

Based on my experience

They're really good to deal with renewal was simple and easy price a bit more than I expected but I got the insurance cover i needed overall verry happy

Laura Hagan

AXA Insurance - Ireland

9 years ago

Good afternoon Joe

Thank you so much for taking the time to leave your comment, we really appreciate it

Kind regards

Laura

Надежный клиент

Подтверждено Feefo

9 years ago

Value for money, helpful on the telephone

Trusted Customer

Подтверждено Feefo

9 years ago

Что Trusted Customer сказал(-а) о AXA Insurance - Ireland:

Great service, went through all my options with me and took time to explain them

Trusted Customer

Подтверждено Feefo

Donegal

9 years ago

Что Trusted Customer сказал(-а) о AXA Insurance - Ireland:

Great price and friendly staff

Very friendly staff and quick. . The best price for my insurance by a mile..

Trusted Customer

Подтверждено Feefo

Abbeyfeale

9 years ago

Что Trusted Customer сказал(-а) о AXA Insurance - Ireland:

Overall a very satisfied customer.

Both staff with whom I spoke to arrange my policy were knowledgeable and polite. The documentation arrived promptly and was correct. We have had car insurance with Axa for 12 years and found them...

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Trusted Customer

Подтверждено Feefo

Naas

9 years ago

Что Trusted Customer сказал(-а) о AXA Insurance - Ireland:

Brillant

Надежный клиент

Подтверждено Feefo

9 years ago

Excellent, price was a little high but service made the difference acceptable.

The lady I spoke to on the phone was excellent in every way. Helpful and informative. Wait times to be connected were not ideal but I'm sure this is something you are constantly working on. I would...

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