Very efficient and prompt service. Would use again.
Xmas Direct
XmasDirect
3 years ago
Hello, thank you for taking the time to leave us feedback. I am very pleased to hear you are happy with our service :)
Evaluări de produse
Data achiziției: 19/12/2022
0
Partajați
RM
Roger Mawson
Verificată de Feefo
3 years ago
Ce a spus Roger Mawson despre XmasDirect:
Not yet received delivery of Christmas tree lights despite paying extra for next day delivery - it's Christmas day now so missed the boat really!
Xmas Direct
XmasDirect
3 years ago
Hi Roger, thank you for taking the time to leave us feedback. I'm really sorry to hear your lights didn't arrive in time for Christmas. The ongoing postal strikes are currently causing delays across the whole courier network and as a result, delivery times are far less reliable than usual. Upon checkout, there is a message to say that the estimated delivery time cannot be relied on and this is again mentioned in your order confirmation. I have just tracked your parcel and can see it was delivered yesterday. If you no longer need these lights, you are certainly welcome to return them to us within 14 days of you receiving them as long as they are unused and in a resaleable condition.
Data achiziției: 17/12/2022
0
Partajați
ST
stephen tucker
Verificată de Feefo
northam
3 years ago
Ce a spus stephen tucker despre XmasDirect:
The lights have never arrived. Today is 24th december i.i xmas eve. Too late for xmas.
Xmas Direct
XmasDirect
3 years ago
Hi Stephen, thank you for taking the time to leave us feedback. I'm really sorry to hear your lights didn't arrive in time for Christmas. Due to the ongoing postal strikes, delivery times are much less reliable than usual. Upon checkout there is a message to inform you of this and this is again mentioned in your order conformation. I have tracked your parcel this morning and can see your lights have since be delivered, if you do not have use for these you are certainly welcome to return these to us within 14 days of receipt, in an unused, resaleable condition.
Ordered for the first time last year. My second order was just as excellent! Great communication about delivery from both Christmas Direct & DPD. Very quick delivery. Really well packaged. The...
Beautiful lights - purchased several times . Excellent service and would highly recommend . Someone even at he the end of a phone if advise needed !
Xmas Direct
XmasDirect
3 years ago
Hello Anne, thank you for taking the time to leave us a review. We are so pleased to hear you are happy with your order. Wishing you a Merry Christmas when it comes!
Product arrived in good condition and was as stated. The tip about changing the bulbs into your own holders was very useful and made sure the bulbs fitted my set of lights.
Xmas Direct
XmasDirect
3 years ago
Hello Tom, thank you for taking the time to leave us feedback. We are so pleased to hear you are happy with your order. Wishing you a very Merry Christmas when it comes :)
Hello Jo, thank you for leaving us a review. We are so pleased to hear you are happy with your garland. Wishing you a Merry Christmas.
Evaluări de produse
Data achiziției: 13/12/2022
0
Partajați
JE
John Earthey
Verificată de Feefo
3 years ago
Ce a spus John Earthey despre XmasDirect:
Great customer service ! Ordered set of tree lights which were dispatched to me in Buckinghamshire. I was able to track the shipment on the carriers app all the way to their hub in Dunstable. Then...
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Xmas Direct
XmasDirect
3 years ago
Hello John, thank you for sharing your feedback with us. We're so pleased to hear you received your lights so quickly after an issue with the courier. We hope you love your lights and wish you a very Merry Christmas when it comes.
Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
