every year increases my price despite not having any claim, also when i sign it was different company name etc
Ben
Muddy Paws
4 months ago
Hi There,
Thank you for your feedback.
With a lifetime policy, your renewal premium is calculated to offer you a further year of insurance from your initial start date with us. This means you are covered for a longer period of time for any conditions you may need to claim for.
All of the documents and communications sent to you will highlight any changes to your terms or to the business itself. If you feel you have not received these correctly, please contact the team on 0121 308 8685 who will be able to make sure all of your details are up to date and happy to assist with any queries you may have.
Kind regards
MP Team
0
Partajați
Client de încredere
Verificată de Feefo
4 months ago
Excellent insurance
Simple and easy to sign up, excellent service for the price
Ben
Muddy Paws
4 months ago
Thank you so much for our 5* review.
0
Partajați
Client de încredere
Verificată de Feefo
11 months ago
Easy to deal with
Very easy to deal with, competitive quote,
Ben
Muddy Paws
11 months ago
Thank you for our 4* review.
We are pleased you found everything straight forward.
0
Partajați
AC
Annabel Cairns
Verificată de Feefo
5 months ago
Ben
Muddy Paws
5 months ago
Thank you for our 5* review
0
Partajați
Client de încredere
Verificată de Feefo
6 months ago
Easy to deal with and competitive.
Ben
Muddy Paws
5 months ago
Thank you for your 5* review, we are here to help if you need us.
0
Partajați
Client de încredere
Verificată de Feefo
6 months ago
Annual Policy Renewal
Friendly helpful and professional.
Ben
Muddy Paws
5 months ago
Thank you so much for our 5* review.
0
Partajați
TF
Trevor Fillingham
Verificată de Feefo
7 months ago
Ce a spus Trevor Fillingham despre Muddy Paws:
Dachshunds are safe
Great product would recommend for any dachshund
Ben
Muddy Paws
6 months ago
Thank you so much for our 5* review.
0
Partajați
IH
Ivo Hesmondhalgh
Verificată de Feefo
GBR
9 months ago
Ce a spus Ivo Hesmondhalgh despre Muddy Paws:
Very Poor Service
Very Poor. I have asked them to send me documents relating to my pet's insurance renewal and they haven't
Ben
Muddy Paws
9 months ago
Hi There
Thank you for your feedback.
We will arrange for one of the team to liaise with you directly to understand why your documents are not being received.
Kind regards
MP Team
IH
Ivo Hesmondhalgh
9 months ago
A director got in touch with me immediately after the review. The issue was discussed and then resolved. After a poor start, they came through with flying colours
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
