Still waiting for product. No communication between parcel force and braintree therefore no communication to me. I had to chase up the order when it had not turned up after 2 weeks. For some reason...
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Client de încredere
10 years ago
Product has now arrived next working day after arranging re-delivery. Problem was with parcel force not braintree. As soon as they were aware of a problem they sorted out redelivery for me and it arrived very quickly!
Braintree Clothing
Thought Clothing
10 years ago
Thank you for your Feefo feedback.
We can completely understand your disappointment regarding your recent order with us. We are always more than happy to assist with any queries you may have.
We are really glad to hear that your order of the Jarita & Brambling socks has arrived.
If you require any further help, please let us know - you can get in touch with me or a member of the lovely team via orders@braintreeclothing.com.
Kindest Regards,
Abby at Braintree Clothing
Evaluări de produse
Client de încredere
10 years ago
Great quality socks at a reasonable price. Perfect gift for Christmas!
Data achiziției: 28/11/2015
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Client de încredere
Verificată de Feefo
10 years ago
Great company to do business with. High quality products and quick delivery.
The company's ethos is great and i've always loved the products, however, this is the second time that the delivery has been substantially late. Despite customer service being lovely, the supply...
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Braintree Clothing
Thought Clothing
10 years ago
Thank you for your Feefo feedback regarding your recent order.
I have looked into this for you and I can see that the courier attempted delivery twice before delivery was made on the 7th December. Apologises, if the courier did not leave a calling card to advise this. We are glad to see that your order has arrived & we hope you continue to enjoy your purchases with us.
If you need any further assistance, please feel to contact us through orders@braintreeclothing.com – we are always more than happy to help.
Kindest Regards,
Abby at Braintree Clothing.
Thought is an ethical fashion company producing beautiful, timeless, thoughtful clothing using some of the planet's strongest, softest and most sustainable fabrics like breathable bamboo, helpful hemp, and organic cotton.
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Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Thought is an ethical fashion company producing beautiful, timeless, thoughtful clothing using some of the planet's strongest, softest and most sustainable fabrics like breathable bamboo, helpful hemp, and organic cotton.