All good. But all the villages on lake como were simply restaurants and all looked alike and were packed. Seen one seen all!
Riviera Travel
Riviera Travel
28 days ago
Thank you for your feedback. We are pleased to hear that you enjoyed the Alpine scenery and that your overall holiday was a positive experience.
The towns and villages around Lake Como are renowned for their picturesque waterfront settings, cafés and restaurants, which are a key part of the region's appeal. As your holiday took place during the summer holiday period, one of the busiest times of the year, the destinations were naturally experiencing high visitor numbers. We appreciate that the style of sightseeing offered may not have provided the variety you were looking for, particularly when compared with the dramatic Alpine landscapes, which you clearly found more memorable.
We are delighted that, overall, you enjoyed your trip and hope to welcome you on another Riviera Travel holiday in the future.
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Riviera Travel
Riviera Travel
28 days ago
Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the hotel's location, your room view, the daily housekeeping, the Alpine excursion, Lake Maggiore and the transfer arrangements, and that you found your tour guide helpful throughout.
We note your comments regarding the dining experience, air conditioning, and some aspects of the excursions. Whilst tastes and expectations naturally differ, we appreciate your observations and will ensure they are shared with the relevant teams for review.
Lake Como is an extremely popular destination, particularly during the summer holiday period, and visitor numbers are naturally higher at this time of year. We are, however, delighted that the Alpine scenery proved to be a highlight of your holiday.
Thank you again for your comments, and we are pleased that, overall, you enjoyed your tour. We hope to welcome you on another Riviera Travel holiday in the future.
Good & helpful customer services, information & itinerary guide.
Riviera Travel
Riviera Travel
28 days ago
Thank you for your 5* review!
We are delighted to hear that you found our customer service, information, and itinerary guide to be good and helpful. We strive to provide a seamless and informative experience for all our travellers.
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Riviera Travel
Riviera Travel
28 days ago
Thank you for taking the time to share your feedback on the Burgundy, the River Rhone & Provence Cruise aboard the MS Lord Byron.
We are pleased to hear that you found the ship to be good, and that the food and drinks were excellent. It's also wonderful to know that our representatives were friendly and helpful, and that you enjoyed the company of your fellow passengers, contributing to a memorable and enjoyable trip.
We hope to welcome you again in the near future.
Good iteinary
Well organised trips
Great hotels arranged
Riviera Travel
Riviera Travel
28 days ago
Thank you for your 5* review '
We are delighted to hear that you had a positive experience with your itinerary, organisation, and hotel arrangements. We appreciate you taking the time to share your feedback.
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Riviera Travel
Riviera Travel
28 days ago
Thank you for your 5* feedback .
It's wonderful to read about your 8-day holiday in Norway. We're so pleased you found your time in Oslo very interesting and that the railway hotel in Voss was a lovely place to stay, with its beautiful lakeside views and spacious rooms. It's great to hear you enjoyed the visits to the waterfalls and found Bergen to be a lovely area with lots to offer. We appreciate you mentioning the ample free time you had during your trip.
It was difficult to get questions answered by the operations team. Not responsive!
Riviera Travel
Riviera Travel
1 month ago
We are sorry to hear about the difficulties you experienced in getting your questions answered by our operations team. We appreciate you bringing this to our attention.
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Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you enjoyed your Dubrovnik, Split & Jewels of the Dalmatian Coast Yacht Cruise and that the destinations, swim stops, yacht and crew were fab. It’s wonderful to know you felt safe and relaxed, and that the service provided was good without being overbearing. We appreciate you sharing your thoughts on meal times and breakfast options, and will certainly take this feedback on board. It’s great to hear that the Cruise Director was friendly and knowledgeable, and that you had an excellent tour guide. We are delighted that your overriding memory is one of relaxation and that this alone will encourage you to return.
Thank you for taking the time to share your feedback. We're delighted to hear that you had an excellent experience with us from start to finish.
Evaluări de produse
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you enjoyed your Douro, Porto and Salamanca River Cruise, even though cruising isn't usually your preference! It's wonderful to know that our exceptional staff, delicious food, and drinks contributed to a fabulous experience for you. We hope you had a memorable time exploring Salamanca.
Data achiziției: 20/08/2026
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Verificată de Feefo
1 month ago
Riviera Travel
Riviera Travel
1 month ago
Hello,
Thank you for your feedback. We are pleased to hear that you had a positive experience and appreciate you taking the time to share your thoughts with us.
Kind regards
Riviera Travel
Evaluări de produse
Riviera Travel
Riviera Travel
1 month ago
Hello,
Thank you for taking the time to share your feedback on your recent Burgundy, the River Rhone & Provence cruise. We are delighted to hear that you found the itinerary excellent and that your cabin on deck 3 was very pleasant. We also appreciate your kind words regarding the meals and service.
We regret to hear about your disappointment with the evening entertainment and the lack of adequate shade on the top deck. We understand how important it is to have a comfortable experience, especially on warm days, and we are sorry for any frustration this caused.
Kind regards,
Riviera Travel
There was only one negative experience and I mention it in order that you can make further improvements. Our first exposure to the Riviera team was not the best. When we arrived at Charles De Gaulle ...
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Riviera Travel
Riviera Travel
1 month ago
Hello Stuart,
We are so pleased to hear you had such a wonderful experience with us, and thank you for your high rating. We appreciate you taking the time to share your feedback, and we are sorry to hear about the delay you experienced upon arrival at Charles De Gaulle Airport. We value your input as it helps us to continuously improve our services, and we will certainly take your comments on board.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
1 month ago
Hello Stuart,
We are so pleased to hear that you enjoyed the balance of excursions, scenery, relaxation, and food during your cruise. It sounds like you had a truly wonderful experience with us.
Kind regards,
Riviera Travel
Very attentive and helpful staff. Nothing too much trouble
Riviera Travel
Riviera Travel
1 month ago
Hello,
We are delighted to hear that our staff were very attentive and helpful during your experience with us. We appreciate you taking the time to share your positive feedback.
Kind regards,
Riviera Travel
Evaluări de produse
Riviera Travel
Riviera Travel
1 month ago
Hello,
We are delighted to hear that you found the food, drink, accommodation, and onboard services to be first-rate. It's also wonderful to know that our Cruise Director was so knowledgeable and helpful during your journey. We appreciate your feedback regarding the excursions and coach trips, and we will certainly take your comments on board.
Kind regards,
Riviera Travel
Data achiziției: 20/08/2026
0
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Client de încredere
Verificată de Feefo
1 month ago
Excellent
Person at Manchester airport should be there earlier. Didn't arrive until we were at the boarding gate
Riviera Travel
Riviera Travel
1 month ago
Hello,
We are so glad to hear you had an excellent experience with us. We appreciate you taking the time to share your feedback regarding the timing of our representative at Manchester Airport and will certainly take this on board.
Kind regards,
Riviera Travel
Evaluări de produse
Riviera Travel
Riviera Travel
1 month ago
Hello,
We are so pleased to hear that you had such an excellent experience with our crew, food, and facilities on your Douro, Porto and Salamanca River Cruise for Solo Travellers. It's wonderful to know that the Salamanca trip, in particular, was a highlight for you, and that you enjoyed the guides and dancers. We appreciate your feedback regarding your arrival and the experience in Porto, and we will certainly take this on board as we continuously strive to enhance our guest experience.
Kind regards,
Riviera Travel
The service was very good and we were looked after very well
Riviera Travel
Riviera Travel
1 month ago
Hello,
We are so pleased to hear that you found our service to be very good and that you felt well looked after. We truly appreciate you taking the time to share your experience with us.
Kind regards,
Riviera Travel
Evaluări de produse
Riviera Travel
Riviera Travel
1 month ago
Hello,
We are so pleased to hear that you had a very enjoyable holiday and loved visiting three countries in one trip. It's wonderful to know that the trip was well organised and that you had a very good tour leader. We appreciate your feedback and will certainly take your suggestion for more of these types of tours into consideration.
Kind regards,
Riviera Travel
Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.