Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

jetlinecruise.com Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/jetlinecruise-com | Feefo

Afișarea tuturor 3,523 recenziilor

Trusted Customer

5 years ago

Data achiziției: 12/01/2019

Ce a spus Trusted Customer despre jetlinecruise.com:

Failed transfer and ignored complaint

The score is based on a problem we experienced on arrival at Sydney Airport and company ignoring this when raised with them on our return. Essentially the transfer from the airport to our hotel...

Read all

Kallum

jetlinecruise.com

5 years ago

Hi Graham, We are sorry to hear about the inconvenience caused. This does sound odd. We will send this to our transfer team to find out who the supplier was and see what we can do in the future to prevent this happening again. Regards, Kallum

Trusted Customer

5 years ago

I have changed the score from average to poor because: a) The reply has not said anything about compensating me for our extra costs / lost holiday time b) The option provided to me when I received the above response to contact Jetline Cruise direct on-line merely takes you to the website and is not linked to my complaint meaning hanging on line and/or explain all again

Kallum

jetlinecruise.com

5 years ago

We can not review refunds via Feefo unfortunately. Please email admin@jetlinecruises.com to file a complaint and someone will be in contact with you in the next 28 days.

Evaluări de produse

Trusted Customer

NEWLYN ,PENZANCE

5 years ago

Data achiziției: 23/01/2019

Ce a spus Trusted Customer despre jetlinecruise.com:

first rate,emma is marveiious

Kallum

jetlinecruise.com

5 years ago

Hi Desmond, Thank you for taking the time to leave us a review. Emma will be thrilled to hear this! Regards, Kallum

Trusted Customer

5 years ago

australia and new zealand were fantastic, ,on board was rubbish

Kallum

jetlinecruise.com

5 years ago

Thank you for letting us know it is much appreciated to maintain quality service and product!

Evaluări de produse

Trusted Customer

New York

5 years ago

Data achiziției: 25/02/2019

Ce a spus Trusted Customer despre jetlinecruise.com:

Ripped off by Edison hotel transfer desk.

Arranged all the transfers

Kallum

jetlinecruise.com

5 years ago

Hi Patricia, We are sorry to hear about your transfer situation. Did you book these through us or the hotel? Regards, Kallum

Evaluări de produse

Client de încredere

5 years ago

Data achiziției: 03/07/2018

Cambodia and Celebrity Millennium Cruise

First class package of Cambodia with Celebrity Millennium cruise. All hotels, flights with private limousine transfers included. Great advice when booking and ongoing customer service. Would...

Read all

Kallum

jetlinecruise.com

5 years ago

Hi, Thank you very much for taking the time to leave us a 5-star review! Glad you had a great trip, we look forward to potentially booking with you again! Regards, Kallum

Evaluări de produse

Michael Stanyon

5 years ago

Data achiziției: 21/08/2019

Ce a spus Michael Stanyon despre jetlinecruise.com:

Superb !

Excellent and efficient service , as usual. Minor changes promptly handled, all be it for an extra chsrge

Kallum

jetlinecruise.com

5 years ago

Hi Michael, Thank you for taking the time to leave a review. We are very happy to hear you rated our service 5-stars! Regards, Kallum

Evaluări de produse

Linda C.

London

5 years ago

Data achiziției: 14/06/2019

Ce a spus Linda C. despre jetlinecruise.com:

Person on the phone came over as friendly, knowledgeable and truthful. He offered advice and options we might consider and I felt comfortable booking the cruise. All the paperwork was clear and was...

Read all

Kallum

jetlinecruise.com

5 years ago

Hi Linda, We are very happy to hear you rated our service 5-stars, thank you for the review. Regards, Kallum

Evaluări de produse

Trusted Customer

5 years ago

Data achiziției: 16/04/2019

Ce a spus Trusted Customer despre jetlinecruise.com:

Never again!

We didn’t have all the paperwork when we got to the airport, and when we got our cabin it’s was a restricted view which we weren’t told about. We were only able to use our balcony 6 times in 14 days...

Read all

Kallum

jetlinecruise.com

5 years ago

Hi Karen, We are very sorry to hear this. Do you know what paperwork you were missing? Regards, Kallum

Evaluări de produse

Trusted Customer

Barnsley

5 years ago

Data achiziției: 15/09/2018

Ce a spus Trusted Customer despre jetlinecruise.com:

exceptional service

the service was superb. holiday booked just what i wanted. Great flights, lovely hotel. and brilliant pricing on cruise. well done

Kallum

jetlinecruise.com

5 years ago

Hi Michael, We are glad to hear you rated our service 5-stars, thank you for taking the time to leave the review. Regards, Kallum

Evaluări de produse

Client de încredere

5 years ago

Data achiziției: 07/12/2019

Overall good experience, but some room for improvement.

Overall a good booking experience. Had to contact a few times to clarify some details, but staff always helpful. Disappointed with choice of hotel included in package and airport transfer . No...

Read all

Kallum

jetlinecruise.com

5 years ago

Hi, Thank you for your review. We apologise for the issues you encountered. We aim to have the best customer service possible and we apologise for not meeting these expectations. We do hope you decide to book with us again. Regards, Kallum

Evaluări de produse

Client de încredere

5 years ago

Data achiziției: 29/08/2019

Good service

I would recommend this company

Kallum

jetlinecruise.com

5 years ago

Hi, Thank you for the 5-star review! We appreciate the recommendation and glad we could provide good service. Regards, Kallum

Evaluări de produse

Nu ai primit o invitație de evaluare?

Despre jetlinecruise.com

As independent travel advisors specialising in cruise holidays; our aim is to secure the best cruise deals, constantly sourcing innovative and unique cruise deals that represent value for money. We deal with all the major cruise lines, so our dedicated and experienced cruise specialists are always on hand to offer you impartial advice, enabling you to find the cruise you want, at a price you’ll love.

Read all

020 8447 2086

Jetline Cruise, 7b High Street, Barnet, Hertfordshire, London, Greater London, EN5 5UE, United Kingdom

Asistență pentru clienți

De ce să ai încredere în evaluările Feefo?

Aflați mai multe despre Feefo

jetlinecruise.com Recenzii

MS NoordamMai multe recenzii pentru acest produs (2,250)Vizualizați site-ul web al produsuluiExcellent service, food and entertainment

Ruby PrincessMai multe recenzii pentru acest produs (2,250)Vizualizați site-ul web al produsuluiexspensive,entertainment dire,never travel with them again

norwegian gemMai multe recenzii pentru acest produs (2,250)Vizualizați site-ul web al produsuluiStandard of/ choice of food very average for cost of cruise. No special evenings,shows poor. Staff&cabins very good.

MillenniumMai multe recenzii pentru acest produs (2,250)Vizualizați site-ul web al produsuluiHave cruised several lines, best service and aqua class superb.

PreziosaMai multe recenzii pentru acest produs (2,250)Vizualizați site-ul web al produsuluiBeautiful ship that was clean and well maintained throughout. Embarkation was the easiest I have encountered and the staff were polite and helpful. The Sun shone and the holiday was lovely!

PreziosaMai multe recenzii pentru acest produs (2,250)Vizualizați site-ul web al produsuluiVery expensive, stressful “holiday”

norwegian gemMai multe recenzii pentru acest produs (2,250)Vizualizați site-ul web al produsuluiexcellent service everytime

ArmoniaMai multe recenzii pentru acest produs (2,250)Vizualizați site-ul web al produsuluiOverall good value for the price paid. Small, old ship, food not the best (never very hot and limited choice in restaurant) but service, entertainment, cleanliness more than made up for the few...Read all

PreziosaMai multe recenzii pentru acest produs (2,250)Vizualizați site-ul web al produsuluiNot bad but expensive drinks, clientele mostly French or Italian, entertainment could be better daytime, no barbecues etc.

Cum sunt colectate evaluările Feefo?

Cine poate lăsa o evaluare Feefo?

Cum verificăm evaluările?

Cum ne ocupăm de evaluările false?