TERRIBLE; Cannot get tickets through your app; had to print out the bar codes and then the Empire Building Staff could not read the bar codes and only because they staff felt sorry for us; they let...
I admit I made a mistake to book the 11pm instead of 11am booking. When I realized my mistake and phoned no one was able to assist me to change booking or even give me some advise to try earlier as...
The ticket printing machine at Universal Studio Singapore does not work. Thus we have to line up at the Universal Studio guest service to get it sorted and wasted some time
Customer Successs
Headout
8 years ago
Hi there,
We're sorry to hear that.
To be fair, we are not responsible for such unforeseen circumstances that happen at the venue. We aim on delivering you the best prices for experiences you choose. We hope to see you soon though. We shall deliver you the best service from our side.
Regards,
Team Headout
Evaluări de produse
Customer Successs
Headout
8 years ago
Hi there,
We're sorry to hear that.
To be fair, we are not responsible for such unforeseen circumstances that happen at the venue. We aim on delivering you the best prices for experiences you choose. We hope to see you soon though. We shall deliver you the best service from our side.
Regards,
Team Headout
Customer Successs
Headout
8 years ago
However, we have raised a complaint and we shall ensure that no such thing happens again.
We look forward to seeing you again.
Cheerio,
Team Headout
Data achiziției: 12/03/2018
0
Partajați
Client de încredere
8 years ago
Good price if you don’t care where in the section you are seated.
Evaluări de produse
Data achiziției: 31/03/2018
0
Partajați
Client de încredere
8 years ago
The ticket i purchased had a time stamp for 1pm. No time stamped tickets were accepterd at the venue as the event had been dramatically over sold. When i went to the local strore with my reference...
I am not sure the price is worth the quick entrance.
Evaluări de produse
Data achiziției: 04/03/2018
0
Partajați
VU
Valued User
8 years ago
Ce a spus Valued User despre Headout:
Delivered on the “no wait line” promise. One criticism, though not your fault. My brother-in-law (Dave), sister and I went to the tobacco shop to get our tickets. Dave had surgery on his foot...
Vizualizați mai multe
Customer Successs
Headout
8 years ago
Hey Wayne.
Thanks for taking the time to leave us a review.
Unfortunately there is nothing we can do. However, we are glad to have given you the marvelous experience you were promised.
Convey our regards to your brother in law. We hope he can join us on journeys risk free.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.