Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Recenzii Headout

Client de încredere

8 years ago

Mixed

There absolutely is no service if something goes wrong with the tickets received like i experienced. I was denied entry at SEA aquarium stating that the voucher had expired or lapsed and i had to buy...

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Customer Successs

Headout

8 years ago

Hi there.

I am so sorry that this was the case. Due to high volumes, we could not cater to everyone as effectively as possible. No excuses though. We will make this right for you.

We have initiated a refund for the S.E.A tickets and depending on your bank, the amount shall reflect in your account in 2-7 business days.

Hoping you'd give us second chance,

Team Headout

Evaluări de produse

Customer Successs

Headout

8 years ago

Hi there.

I am so sorry that this was the case. Due to high volumes, we could not cater to everyone as effectively as possible. No excuses though. We will make this right for you.

We have initiated a refund for the S.E.A tickets and depending on your bank, the amount shall reflect in your account in 2-7 business days.

Hoping you'd give us second chance,

Team Headout

Data achiziției: 16/02/2018

0

VU

Valued User

8 years ago

Ce a spus Valued User despre Headout:

Brilliant!

Easy transaction. Good communication. James who we collected our tickets from was extremely friendly and made sure we had the right tickets and that we were satisfied. I can highly recommend this...

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Customer Successs

Headout

8 years ago

Hi there!

We are SO glad that you enjoyed Aladdin, as well as our services. We shall let James know that his efforts were appreciated.

We hope to see you soon,

Team Headout.

Evaluări de produse

Data achiziției: 25/03/2018

0

VU

Valued User

8 years ago

Ce a spus Valued User despre Headout:

Everything was as stated. The tickets and meet up service were great!

Customer Successs

Headout

8 years ago

Hi Terry,

Thanks for taking the time to leave us a review. We are so glad that you're happy with the product and our services.

We hope to see you very soon.

Always here,

Team Headout

Evaluări de produse

Data achiziției: 26/03/2018

0

VU

Valued User

8 years ago

Ce a spus Valued User despre Headout:

The customer service representatives were helpful. The host was right there with my tickets and a smile. I would use them again.

Customer Successs

Headout

8 years ago

Hey Barbara,

Thanks for taking the time to leave us a review. We are so glad that you're happy with the product and our services.

We hope to see you very soon.

Cheerio,

Team Headout

Evaluări de produse

Data achiziției: 27/02/2018

0

VU

Valued User

8 years ago

Ce a spus Valued User despre Headout:

Excellent def worth getting but no cust service

Excellent to get a skip the line ticket and most definitely worth it as queues very long! But I booked two trips and wanted to ask questions about getting tokens/ benefits and managed to get no...

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Customer Successs

Headout

8 years ago

Hi Nicola,

I'm so sorry we couldn't get back to you. Due to heavy volumes in bookings approaching Easter, we could not respond to this on time. No excuses though. I hope you give us another chance to give you the hassle free, delightful experience you deserve.

Until then,

Cheerio,

Team Headout

Evaluări de produse

Data achiziției: 27/03/2018

0

VU

Valued User

8 years ago

Ce a spus Valued User despre Headout:

No problems. 2+ hour line replaced with 5 minute wait.

Data achiziției: 31/03/2018

0

VU

Valued User

8 years ago

Ce a spus Valued User despre Headout:

Skip the Line at Paris Catacombes

So easy! After I picked up my tickets at a nearby shop, I was able to skip the long line and save at least an hour if not more of wait-time.

Evaluări de produse

Data achiziției: 20/03/2018

0

VU

Valued User

8 years ago

Ce a spus Valued User despre Headout:

This is a m must see location while in Paris. We were able to pick up our tickets right beside the metro stop and skip the very long line. Our time slot was for 11:00 am but when we arrived...

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Data achiziției: 04/03/2018

0

VU

Valued User

8 years ago

Ce a spus Valued User despre Headout:

Read awful reviews after we booked but the service was fabulous!

Amazing service!!! Thank you so much - all went so well - lovely host on arrival and great communication!

Evaluări de produse

Data achiziției: 12/02/2018

0

VU

Valued User

8 years ago

Ce a spus Valued User despre Headout:

Good

Evaluări de produse

Data achiziției: 02/04/2018

0

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Cum sunt colectate evaluările Feefo?

Cine poate lăsa o evaluare Feefo?

Cum verificăm evaluările?

Cum ne ocupăm de evaluările false?