Good morning,
Thank you for taking the time to leave a review following your recent experience. We are pleased to hear that you are happy with the product; however, we are sorry to learn that you were disappointed with the delivery service.
Our deliveries are carried out by a single driver, and our website does advise that assistance may be required for heavier items. That said, we expect all of our drivers to conduct themselves in a professional and courteous manner at all times.
Providing quality products is at the centre of our ethos as a family-operated business. We have high expectations of all our employees, and your experience from order through to delivery should be nothing short of a pleasant one.
We take all feedback seriously, as it plays an essential role in helping us identify issues and improve our services.
We would like to gather some further information about your experience. A member of our Customer Care Team will be in contact with you shortly to discuss this in more detail, and we hope to work towards a more satisfactory outcome.
Kind regards,
Jenny
Grass247
0
Partajați
JR
Jane Rowley
Verificată de Feefo
GBR
1 month ago
Ce a spus Jane Rowley despre Grass247:
Very pleased with purchase and quality
The service was good from start to finish. The samples arrived quickly, ordering was easy, the prices were competitive and delivery was fast and came the day and time I was advised. The deliveryman...
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0
Partajați
DT
DENNIS TAYLOR
Verificată de Feefo
GBR
1 month ago
Ce a spus DENNIS TAYLOR despre Grass247:
Good
0
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Client de încredere
Verificată de Feefo
1 month ago
plenty to choose from
good service just make shure you cheack your order before clicking
0
Partajați
MN
MR DJ NORTH
Verificată de Feefo
GBR
1 month ago
Ce a spus MR DJ NORTH despre Grass247:
Big thumbs up 👍
Very quick, well packaged.
The courier notified me prior to delivery.
Had already received 2 small samples prior to purchase......so selection was made very easy.
A big thumbs up all round from me.
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Partajați
Client de încredere
Verificată de Feefo
1 month ago
Good products at good prices
3rd time ordering from this company. Good prices, quality products and good communication on progress of order.
0
Partajați
DK
D P King
Verificată de Feefo
GBR
1 month ago
Ce a spus D P King despre Grass247:
excellent service
excellent
0
Partajați
Client de încredere
Verificată de Feefo
1 month ago
Service was great
0
Partajați
MO
Milina Orourke
Verificată de Feefo
GBR
1 month ago
Ce a spus Milina Orourke despre Grass247:
Excellent value and quality
Excellent
0
Partajați
AN
Alan Naylor
Verificată de Feefo
GBR
1 month ago
Ce a spus Alan Naylor despre Grass247:
Excellent first time service
The service has been excellent. They've dealt with all the queries regarding changing delivery days with no issues and kept me updated throughout.
Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
