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Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

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ExoticDirect Recenzii | Recenzii ale serviciului de clienți pentru {{merchantUrl}} | Feefo

Afișarea tuturor 1,979 recenziilor

Client de încredere

8 years ago

Simple and efficient service.

Alec

ExoticDirect

8 years ago

Thank you for giving Exotic Direct Pet Insurance such a positive review.

We're very pleased to hear that you've found our insurance to be uncomplicated and also that you've received an efficient service from us.

If we can be of any further help in future, please do let us know.

Best regards,
The Exotic Direct Team

Client de încredere

8 years ago

Had no problems, with them

Alec

ExoticDirect

8 years ago

Thank you for giving us such a good review.

We always aim to provide a five star customer service experience to all our clients. If we can ever be of any assistance to you or your pet in the future, please do get in touch.

Kindest regards,
The Exotic Direct Team

Client de încredere

8 years ago

I have been with Golden Valley insurance for many years and have always found their service prompt and reliable

Alec

ExoticDirect

8 years ago

Thank you for giving us such a positive review.

It's great to hear that you've experienced a prompt and reliable service from us over the years. If we can be of any further assistance in the future, please do let us know.

Best regards,

The Golden Valley (Brooks Braithwaite) Team

Client de încredere

8 years ago

Make a mistake put it right and offer a little bit more than just apologies

Received my renewal quote which was only slightly more that my quote last year. As I had a claim last year I was pleased. This did not last long! Reading the renewal I found out one of my pets was...

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Sarah

ExoticDirect

8 years ago

Hi there,

Thank you for your feedback,

We have discussed your concerns with you by telephone, but will shortly write to you to clarify the issues with you directly.

Kind Regards,

The Exotic Direct Team

Client de încredere

8 years ago

Easy, quick, professional and with understanding of pain when you lose pet.

I'm sure that Exotic Direct is absolutely honest insurance company. I'm keeping snakes for more than 5 years. My 4yo Corn Snake passed away in vet surgery on 22 December 2017and it was a shock for...

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Hayley

ExoticDirect

8 years ago

Hi Iveta.

Thank you so much for taking the time to leave your positive review.

We are glad we could help you in this difficult time and we are sorry to hear about the loss of your beloved pet.

Kind Regards

The Exotic Direct Claims Team.

Trusted Customer

Oxford

8 years ago

Ce a spus Trusted Customer despre ExoticDirect:

The value is very good and i renewed online which was simple and quick.

Sarah

ExoticDirect

8 years ago

Dear Mr & Mrs York,

Thank you very much for your review,

We are so pleased to hear you found our process simple and quick, and that you are happy with the price of the product.

Thank you for taking the time to leave your review!

Kind Regards,

The Exotic Direct Team.

Trusted Customer

8 years ago

Ce a spus Trusted Customer despre ExoticDirect:

Very helpful and quick would highly recommend

Great company very helpful and fast would highly recommend

Hayley

ExoticDirect

8 years ago

Hi Laura.

Thank you so much for taking the time to leave your positive review.

We are so glad you found our service helpful and quick and that you would recommend us in the future.

Kind Regards

The Exotic Direct Claims Team.

Trusted Customer

8 years ago

Ce a spus Trusted Customer despre ExoticDirect:

Making it easy at times of stress

I have been using Exotic Direct for many years now. Each and every claim has been paid up with no bother at all and with very little effort from me. What I like most is the sympathetic nature of the...

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Hayley

ExoticDirect

8 years ago

Hi Jackie.

Thank you so much for taking the time to leave your positive review.

We are so glad you are happy with the service provided over the years and we hope we can continue to help you whenever you need us.

Kind Regards

The Exotic Direct Claims Team.

Client de încredere

8 years ago

Wonderful Company, made a difficult time much easier

I have had insurance with Exotic Direct for just over a year now, and until very recently have never had to make a claim on any sort of pet insurance, but had heard lots of horror stories about how...

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Hayley

ExoticDirect

8 years ago

Hi Victoria.

Thank you so much for leaving your positive review and for your lovely feedback.

We are glad that we were able to assist you in your difficult time and we are sorry to hear of the loss of your beloved Jasper.

Kind Regards

The Exotic Direct Claims Team.

Client de încredere

8 years ago

Straightforward process

A very positive expeeience. No hassle

Hayley

ExoticDirect

8 years ago

Hi there.

Thank you so much for taking the time to leave your positive review.

We are so glad you found our claims process positive and hassle free.

Kind Regards

The Exotic Direct Claims Team.

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