Shocking email response asking for flights to be paid in full within 4 hour
Sent an email asking for full payment of flights within a 4 hour timescale for a holiday in November then went you try to call they are closed. Need to wait a weekend to see if we still have a...
Vizualizați mai multe
Customer support
Destination 2
3 years ago
Hello we are sorry your flight ticket was subject to the airline requiring immediate full payment in order to secure the seat, this is beyond our control but is explained in our booking terms that you ticked to accept. Airlines may take this action to ensure they have passengers committed to travelling and to determine demand. When this happens, you will be notified and given a choice in which you may either pay in full at that time or pay at your originally arranged balance due date. Attempts were made to contact you prior to our department being closed for the weekend and we can only sympathise with the frustration this may have caused, the team will make every effort to address the flight aspect for you and be in touch via normal channels.
Client de încredere
3 years ago
Still awaiting contact, might want to actually do what you say
0
Partajați
MT
MR STEPHEN THORNING
3 years ago
Ce a spus MR STEPHEN THORNING despre Destination 2:
Really helpful and all booked efficiently.
0
Partajați
ME
Miss Nicole Eagles
3 years ago
Ce a spus Miss Nicole Eagles despre Destination 2:
Very Happy
Great prices and easy booking process. Confirmation came very quickly and included everything I needed ready for my trip in November.
0
Partajați
MB
Mrs Deborah Backhouse
3 years ago
Ce a spus Mrs Deborah Backhouse despre Destination 2:
Amazing service Gemma was so helpful and price was good,would book again.
0
Partajați
Client de încredere
3 years ago
Very helpful on phone and explained things very clearly
0
Partajați
MM
Mrs Shirley Matthews
3 years ago
Ce a spus Mrs Shirley Matthews despre Destination 2:
very helpful
0
Partajați
Client de încredere
3 years ago
No frills but speedy phone service
I knew what I wanted when I rang, but the charming Andy led me through the procedure quickly, efficiently and cheaply with no added costs. Substantially cheaper than a well known rival. That part...
Vizualizați mai multe
0
Partajați
Client de încredere
3 years ago
Very professional
I'll certainly recommend Destination2 to anyone, which I've already done. This is the third time that I've used the company. They always take care of all the fine details
0
Partajați
MP
Mr Russell Perry
3 years ago
Ce a spus Mr Russell Perry despre Destination 2:
Easy to use
They were very competitive on the costs and were easy to book.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
