We booked the holiday Sunday morning by card over the phone someone rang an hour later to ask for the 3 numbers on the back of the card which I said I would not give it out over the phone as I did...
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Andrew Smith
Destination 2
9 years ago
Our online system ensures that card details are encrypted and the agents will require the 3 digit security code to ensure that we are speaking with the correct client and card holder. For security the client could have called back on our sales line. The admin department is closed over the weekends and the agent would advised that all documents could only be sent on the Monday following confirmation which, according to our records, was honoured. We do apologise for the incorrect subject line in the email but can confirm that all other details and booking documents were correct. We are currently installing a new system which may have resulted in a duplication of a subject line.
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Client de încredere
9 years ago
Great service
Contacted me within an hour to process booking. Great customer service, everything explained clearly and concisely
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Client de încredere
10 years ago
Excellent
Service was fantastic
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TC
Trusted Customer
West Lothian
10 years ago
Ce a spus Trusted Customer despre Destination 2:
Great customer service and very professional
Nadine the advisor I spoke to was very helpful and very professional. She was very polite and knew exactly how to advise me on the few questions I had regarding booking my holiday
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TC
Trusted Customer
LHR
10 years ago
Ce a spus Trusted Customer despre Destination 2:
Couldn't ask for better service
Nadine was the most helpful person I have ever come across if it wasn't for her I wouldn't have travelled. Excellent service you should be so proud to have her as a part of the team. She went out of...
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Client de încredere
10 years ago
Good service
Destination 2 staff were very helpful but regarding replying to e-mails they have never responded to any of mine, I have to call and ask the question. The website is really nice and after booking a...
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Trusted Customer
Beverley
10 years ago
Ce a spus Trusted Customer despre Destination 2:
How to Contact
Very helpful when you get to speak to someone. The contact points should be more accessible and free, not 10p a minute.
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TC
Trusted Customer
10 years ago
Ce a spus Trusted Customer despre Destination 2:
Book then relax with confidence you have booked with a very professional and reliable company.
Top class service from this company. The luxurious holiday that I have booked at a very reasonable price. Definitely an incentive to book was Karen the tour operator that I spoke to. Karen is such...
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Trusted Customer
Paisley
10 years ago
Ce a spus Trusted Customer despre Destination 2:
Great experience
Fab, professional and very helpful.
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TC
Trusted Customer
East Anglia
10 years ago
Ce a spus Trusted Customer despre Destination 2:
Would highly recommend
Amazing service - Nadine went above and beyond to be helpful. If the holiday is half as good as the service then we will will have a fantastic time. Would highly recommend.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
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Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
