Very professional and courteous. Would definitely recommend.
0
Partajați
ML
Miss Sandra Lindsey
3 years ago
Ce a spus Miss Sandra Lindsey despre Destination 2:
Fantastic deals and customer service
Destination2 have fantastic customer service and it is so easy to book and find awesome holidays. I have booked before and they have really great deals and everything runs so smoothly, the customer...
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0
Partajați
MB
Mr David Bareham
3 years ago
Ce a spus Mr David Bareham despre Destination 2:
Give a miss
Well could not get dates right then gave me Wong price and said could have my money back but still waiting… would not book with these again…
Customer support
Destination 2
3 years ago
Mr Bareham we apologise for your experience and will arrange for the relevant team to address this.
1
Partajați
MF
Mr Paul Fredericks
3 years ago
Ce a spus Mr Paul Fredericks despre Destination 2:
Excellent service as usual
0
Partajați
MJ
Mrs Louise Jago
3 years ago
Ce a spus Mrs Louise Jago despre Destination 2:
Best travel company
Always amazing booking service and information
From Matt at destination 2. Tailor made our holiday for us, always a great experience
0
Partajați
Client de încredere
3 years ago
Excellent customer service and price
Yes for sure excellent customer service and pricing
0
Partajați
Client de încredere
3 years ago
Good service
Managed to get exactly what I asked for when other travel agents couldn’t so very impressed
0
Partajați
Client de încredere
3 years ago
NOT HELPFULL AT ALL
They will not pass on information and if you have any issues then they will not assist in resolving it at all.
Also the airlines will not assist you as you are not the person that booked it , so...
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Customer support
Destination 2
3 years ago
We regret that you find this to be the case since your booking history does not show any such issue. We therefore recommend if you have formal complaint, you contact us via the correct channels so the team may address this for you. It is beyond our control about any assistance lacking from the airlines, but as we mention, there is nothing in your booking to indicate what has occurred. We would however caution against booking holiday arrangements separately as you suggest since there is then no ATOL protection for the package.
Client de încredere
3 years ago
This response just says it all really, there is clearly an email chain you have failed to look into and have acted like you are totally unaware of my issue, also regarding the atol protection, it is a clear fear tactic used by companies like yourselves in order to sell packages and then wash your hands of customers who have any issues.
0
Partajați
Client de încredere
3 years ago
Just very helpful
0
Partajați
Client de încredere
3 years ago
A very good experience
Excellent service and a pleasure to talk to the agent who was very knowledgeable
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
