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The Cumberland Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/cumberland-building-society | Feefo

Afișarea tuturor 12,447 recenziilor

Client de încredere

1 day ago

Data achiziției: 21/08/2025

Local, friendly and reliable - suits me sir!

I needed to change some of my finances around. Ciaran quickly understood my requirements, explained the terms and conditions of my changes and quickly sorted out the paperwork. The service was...

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Client de încredere

1 day ago

Data achiziției: 14/08/2025

Opening a current and savings account

Very thorough and helpful. Answered all the questions we had. We have been kept informed about our switch which is happening shortly

Client de încredere

1 day ago

Data achiziției: 22/08/2025

The appointment was on time and carried out efficiently .

The telephone appointment to open a 1 year fixed rate ISA and arrange the transfer of funds from another provider was carried out efficiently and the appointment call was on time. I was made aware of...

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James

The Cumberland

14 hours ago

Thank you for leaving such a positive review, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided.

Client de încredere

1 day ago

Data achiziției: 20/08/2025

Brilliant

James

The Cumberland

14 hours ago

Thank you for leaving such a positive review, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided.

Mrs Connor

Wigton Cumbia

1 day ago

Data achiziției: 22/08/2025

Ce a spus Mrs Connor despre The Cumberland:

Excellent

Excellent service by Darcie at Kingstown Branch

PaulM

The Cumberland

18 hours ago

Thank you for leaving such a positive review Mrs Connor, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service that Darcy provided.

Mr Wickham

Silloth

1 day ago

Data achiziției: 22/08/2025

Ce a spus Mr Wickham despre The Cumberland:

Great service.

The account was very easy to set up and the staff on-line and at the Silloth branch were very helpful.

James

The Cumberland

14 hours ago

Dear Mr Wickham, thank you for leaving such a positive review, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided.

Client de încredere

1 day ago

Data achiziției: 22/08/2025

Shaun was very good all the way through the telephone call

Shaun Veitch

The Cumberland

17 hours ago

Thank you for leaving such a positive review, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided. Thank you, Shaun

Client de încredere

1 day ago

Data achiziției: 21/08/2025

Feedback

It was very efficient, clean and all done over the telephone. You arrange to ring two months in advance and the phone range exactly on time. All questions answered.

James

The Cumberland

14 hours ago

Thank you for leaving such a positive review, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided.

Client de încredere

1 day ago

Data achiziției: 21/08/2025

Postage

Normally the service is top notch but with the state of our postal service to send an important document 2nd class and not with the correct amount for a large letter meant it took 14 days to arrive...

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Client de încredere

2 days ago

Data achiziției: 21/08/2025

Great service

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Despre The Cumberland

As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.

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(01228) 403 141

Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom

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