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The Cumberland Recenzii

Evaluat
Excepțional

Kinder Banking - It's In Our Nature

Serviciu
4.9
/5
Produs
4.6
/5

5

4

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2

1

1,987

178

20

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2,206

ratingurile din ultimul an

Afișarea tuturor 9,435 recenziilor
Client de încredere
8 hours ago
Hope was friendly helpful. Would recommend the Cumberland to others.
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MS
Mrs Sherwin
10 hours ago
Ce a spus Mrs Sherwin despre The Cumberland:
To set up a ISA
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MO
Mr Oliphant
12 hours ago
Ce a spus Mr Oliphant despre The Cumberland:
Gavin made the whole process very quick and easy.
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KarenT
The Cumberland
6 hours ago
thank you for leaving such a positive review, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided.
0
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Client de încredere
23 hours ago
Friendly staff (Rachel) who listen.
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Client de încredere
1 day ago
Excellent and clear process from start to finish, allowing for a quick turnaround in receiving a mortgage offer.
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Client de încredere
1 day ago
Very helpful and personable. Made me feel comfortable, confident and well looked after.
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Client de încredere
1 day ago
Excellent! Very helpful and knowledgeable.
0
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Client de încredere
1 day ago
The Cumberland ISA application is a little convoluted as you have to have a telephone appointment then wait for your book to come through the post and take it in to the branch for signature. Having sa
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PaulM
The Cumberland
10 hours ago
Thank you for leaving such positive comments around our service and staff, we really appreciate the feedback. Thanks also for taking the time to tell us the problems you had putting money into the account, which I have spoken about on the telephone. I have passed this on and we will look into this to try and stop it affecting other customers in the future. Paul.
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MH
Mrs Hurst
1 day ago
Ce a spus Mrs Hurst despre The Cumberland:
Very helpful friendly staff, informative and understanding.
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Emma
The Cumberland
5 hours ago
Thank you for leaving such a positive review, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided.
0
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MS
Mrs Sullivan
1 day ago
Ce a spus Mrs Sullivan despre The Cumberland:
Very professional and helpful
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Despre The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.
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Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom
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Despre The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.