Good to speak to but never told me about a £100 extra payment I had to make and was a mix up with my bank details. Also set a insurance I never agreed to and had to phone twice about cancelling it
Digital Marketing
Creditplus
7 years ago
Hi Andrew,
Sorry to hear about your experience.
Please rest assured that we take all negative reviews very seriously and will take any appropriate action where deemed necessary. Due to our own strict privacy standards, we do not discuss deal specifics on a public forum. Your review has been passed on to our customer management team, who will take any necessary action.
However, please allow us the opportunity to speak to you directly to see if we can help you further at this point. You can contact your customer advisor directly or if you prefer, a customer manager, who will be happy to help. Thanks for your review.
Many thanks,
Molly
Creditplus Customer Satisfaction team
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Trusted Customer
7 years ago
Ce a spus Trusted Customer despre Creditplus:
Thanks
Excellent customer service.Thank you to Kathryn Le Blond who assisted and helped with every steps.
Digital Marketing
Creditplus
7 years ago
Hi Agne,
Thank you for taking the time to write this review!
We're pleased to hear that you had an excellent experience financing your car with Kathryn from Creditplus.
Enjoy your new car!
Thanks,
Molly
Creditplus Customer Satisfaction team
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Trusted Customer
7 years ago
Ce a spus Trusted Customer despre Creditplus:
Great service
Excellent service from Mat Richards. Could not have asked for anything more. Thanks for all your help
Digital Marketing
Creditplus
7 years ago
Hi Nicholas,
Thank you for the great review!
We're pleased that you found your car financing experience with Mat excellent.
Enjoy your new car!
Thanks,
Molly Creditplus Customer Satisfaction team
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Trusted Customer
7 years ago
Ce a spus Trusted Customer despre Creditplus:
Excellent! Was guided through with every step.
We applied for finance not expecting to pass as we have poor credit. We managed to pass and Richard Moleneux from credit plus was with us every step of the way to guide us through every step. He made...
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Digital Marketing
Creditplus
7 years ago
Hi Lee,
Thank you for taking the time to write this review!
We're glad that Richard made your car financing experience so easy and stress-free.
Thank you for the recommendation.
We hope you enjoy your new car!
Thanks,
Molly
Creditplus Customer Satisfaction team
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Client de încredere
7 years ago
Quick and efficient
Digital Marketing
Creditplus
7 years ago
Hi There,
Thank you for taking the time to write this great review!
We're pleased that your experience with Creditplus was quick and efficient.
Enjoy your new car!
Many thanks,
Molly
Creditplus Customer Satisfaction team
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Client de încredere
7 years ago
Great service
So helpful!!! I was able to find something that suits me, thank you
Digital Marketing
Creditplus
7 years ago
Hi There,
Thank you for taking the time to write this review!
It's great to hear that we were able to find something that suite your specific needs.
We hope you enjoy your new car!
Many thanks,
Molly
Creditplus Customer Satisfaction Team
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Trusted Customer
7 years ago
Ce a spus Trusted Customer despre Creditplus:
Excellent customer service, excellent service and facilities, slow transfer
I would recommend Credit Plus and use them again in the future. The ability to send documents online and the customer service was excellent. Throughly impressed with the service.
The only...
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Digital Marketing
Creditplus
7 years ago
Hi Thomas,
Thank you for the detailed feedback of your experience with Creditplus.
It's great to hear that you enjoyed using our service and would use us again in the future.
Please rest assured that your criticisms are taken seriously and will be passed back to the sales advisors, so we can work out why this took so long.
We look forward to working with you again in the future.
Thanks,
Molly
Creditplus Customer Satisfaction team
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Trusted Customer
7 years ago
Ce a spus Trusted Customer despre Creditplus:
Nice job. Thanks!
Digital Marketing
Creditplus
7 years ago
Hi Claudiu-Mihai,
Thanks for the lovely review!
It's great to hear your feedback.
Enjoy your new car!
Thanks,
Molly
Creditplus Customer Satisfaction team
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Client de încredere
7 years ago
Excellent service and always accessible to answer questions. Thank you
Digital Marketing
Creditplus
7 years ago
Hi There,
Thank you for the review!
It's great to hear that you had excellent service form Creditplus.
Enjoy your new car!
Thanks,
Molly
Creditplus Customer Satisfaction team
0
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Trusted Customer
7 years ago
Ce a spus Trusted Customer despre Creditplus:
Perfect
Excellent service as usual. Everything explained and all doubts answered. Very professional team
Digital Marketing
Creditplus
7 years ago
Hi Lorena,
Thank you for the great review!
We're pleased to hear that you found Creditplus professional and that your sales advisor answered any queries you had.
We compare the best finance deals, locate your perfect vehicle, and protect you with our RAC-approved preparation centre. That's why we believe car buying shouldn't be a big deal, when you get the best deal.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
We compare the best finance deals, locate your perfect vehicle, and protect you with our RAC-approved preparation centre. That's why we believe car buying shouldn't be a big deal, when you get the best deal.
