Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Creditplus Recenzii | Recenzii ale serviciului de clienți pentru {{merchantUrl}} | Feefo

Afișarea tuturor 219 recenziilor

Trusted Customer

8 years ago

Ce a spus Trusted Customer despre Creditplus:

Great friendly service, good knowledgeable staff.

Really good service. Matt Rose was my main contact to start with. He was very informative and helpful. He got my application sorted within the day. David also was brilliant and helped me finalise...

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Digital Marketing

Creditplus

8 years ago

Hi Matthew,

Thanks for your review.

It's a pleasure to hear from such a happy customer! Providing a personable and effective service to our customers is always a priority to us.

We'll make sure to pass on your kind words to Matt and David and hope you enjoy your new car!

Thanks for recommending Creditplus!

Sam

Creditplus Customer Satisfaction Team

Trusted Customer

8 years ago

Ce a spus Trusted Customer despre Creditplus:

Poor customer service, told different things from different advisors, shifted blame on others etc.

Digital Marketing

Creditplus

8 years ago

Hi Latisha,

We're sorry to hear of your experience. Your review has been passed on to the appropriate team and any action will be taken, if required.

Please rest assured that we use feedback such as yours to review and improve our processes, as it is always our goal to provide the best possible customer experience.

We hope you're now enjoying your car, but please allow us the opportunity to speak to you directly and see if we can help you further at this point. You can contact your customer advisor directly or, if you prefer, a customer manager who will be happy to help.

Thanks for taking the time to leave a review.

Claire

Creditplus Customer Satisfaction Team

Trusted Customer

8 years ago

Ce a spus Trusted Customer despre Creditplus:

Very helpful professional service

Digital Marketing

Creditplus

8 years ago

Hi Michael,

Thanks for taking the time to leave this review.

We're so happy to hear that you've received a helpful and professional service during your car finance journey.

Many thanks,

Mary

Creditplus Satisfaction Team

Trusted Customer

8 years ago

Ce a spus Trusted Customer despre Creditplus:

Very helpful

Digital Marketing

Creditplus

8 years ago

Hi Brian,

Thanks for your review.

We're pleased to hear that you've received such a helpful service from Creditplus.

Hope you enjoy your new car!

Many thanks,

Sam

Creditplus Satisfaction Team

Trusted Customer

8 years ago

Ce a spus Trusted Customer despre Creditplus:

5 star

I would advise anyone to use credit plus, the staff are very easy to talk to and made things run smoothly for me, having never done anything like this before. Id like to thank Chloe and everyone...

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Digital Marketing

Creditplus

8 years ago

Hi Gemma,

Thanks for your lovely review.

It's great to receive feedback from such a happy customer! We'll make sure to pass on your kind words to Chloe.

Thanks for recommending Creditplus and we hope you enjoy your new car!

Claire

Creditplus Satisfaction Team

Trusted Customer

Girvan

8 years ago

Ce a spus Trusted Customer despre Creditplus:

They helped me from start to finish an exellent service

Digital Marketing

Creditplus

8 years ago

Hi Clive,

Thanks for taking the time to leave a review.

We're happy to hear that you've received an excellent service during your car finance journey with Creditplus. We always aim to provide the best possible experience to all our customers.

Many thanks,

Claire

Creditplus Satisfaction Team

Trusted Customer

Pontypridd

8 years ago

Ce a spus Trusted Customer despre Creditplus:

Really good service

My adviser was awesome always at the end of the phone wen needed from start finish and helped found the best deal highly recommended

Digital Marketing

Creditplus

8 years ago

Hi Kevin,

Thanks for leaving a review.

We're so happy to hear that you had such an awesome experience with Creditplus!

Thanks for recommending us. :)

Sam

Creditplus Satisfaction Team

Trusted Customer

8 years ago

Ce a spus Trusted Customer despre Creditplus:

Highly recommended

Fantastic service. Lovely friendly staff that are efficient and professional. I would definitely use their services again and would highly recommend them.

Digital Marketing

Creditplus

8 years ago

Hi Amanda,

Thanks for your review.

It's always great to receive feedback from such a happy customer!

Thanks for recommending Creditplus and we hope you enjoy your new car. :)

Sam

Creditplus Satisfaction Team

Trusted Customer

8 years ago

Ce a spus Trusted Customer despre Creditplus:

Everything was fine except I was dissappointed not to receive the advertised APR 5.9% on Experian

Digital Marketing

Creditplus

8 years ago

Hi Kevin,

Thanks for taking the time to leave a review.

We're pleased to hear that you're happy with the overall service you've received from Creditplus. Rest assured that we use our customers' feedback to review and improve our processes, whenever needed.

Many thanks,

Mary

Creditplus Satisfaction Team

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