I thought the service was excellent. Kept us updated on waiting times and even gave us a like for like loan table to ensure we had a table for Christmas. Just so happens that our table came in time...
Vizualizați mai multe
Evaluări de produse
Data achiziției: 09/11/2017
0
Partajați
TC
Trusted Customer
Verificată de Feefo
8 years ago
Ce a spus Trusted Customer despre Cousins Furniture:
Very established Highly Recommended. Professional Friendly Very Experienced Staff. Really nice cosy wam comfortable layouts over 2 floors. Have their own restaurant upstairs also. All Furniture,...
I have had the worst experience from Cousins Manchester. It all started when I went to buy a couch. We found something we liked and asked for the stock status and was told that it would be available...
Vizualizați mai multe
Hannah Nielen-Groen
Cousins Furniture
8 years ago
Thank you for taking the time to leave us feedback, we do appreciate it.
We are sorry that there were issues with your order. Looking at your order it appears that the sofa that was in stock at the time you placed the order was damaged, and we can only apologise that you were not kept informed of the progress of your order.
In order to fulfil your order with two sofas in new condition we needed to wait for stock to arrive from our supplier. The two sofas were then due to arrive into stock within 2 weeks of each other and as delivery to you was completed by a specialist furniture courier company it would have been impractical to send them separately when they arrived. We are sorry if this was not explained to you.
Once again, thank you for taking the time to leave us feedback.
Data achiziției: 23/09/2017
1
Partajați
Client de încredere
Verificată de Feefo
8 years ago
I found the customer service to be good. A few things that let them down we’re on my first visit to the store (which was a Thursday night) I was wondering around for over 20 minutes before I saw...
Vizualizați mai multe
Data achiziției: 01/10/2017
0
Partajați
TC
Trusted Customer
Verificată de Feefo
8 years ago
Ce a spus Trusted Customer despre Cousins Furniture:
I was slightly concerned after reading lots of negative Google reviews but I'm pleased to say that we had a very positive experience. The salesman Nigel was really helpful and assisted us in...
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Once again, thank you for taking the time to leave us feedback.