Thank you so much for your great review of Coals2U.
Evaluări de produse
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Please accept our apologies for the quality of the fuel you received. Due to coal being a natural product, it’s sometimes hard to exactly control the quality, though all of our coal is strictly screened and washed before being bagged.
Have used Coals2U for several years. I have always found the ordering.and delivery to be excellent. The drivers are very helpful and will stack the coal wherever you want them to. A bonus when you...
Used them several times for coal, firelighters and kindling - ironically not for logs as I can get better ones cheaper locally.
Evaluări de produse
Data achiziției: 29/11/2015
0
Partajați
Client de încredere
Verificată de Feefo
10 years ago
Laughably-bad service. My account is closed.
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Thank you for your feedback. We’re sorry to hear that you had a bad experience on this occasion. We’re currently working hard to improve our service, and I will pass on your feedback to our delivery team. We have looked into the history behind this order, and please accept our apologies regarding the service received regarding this delivery. We have contacted the 3rd party haulier who was completing the delivery on our behalf, who informed us that the delivery was sent on an 18T vehicle and could not access the property for delivery. This was returned to our depot and a credit back to your account was arranged for you. We hope that you’ll see fit to give us another chance in future.
Evaluări de produse
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Thank you for your positive review of our product Large Crate Kiln Dried Logs
Data achiziției: 29/11/2015
0
Partajați
Client de încredere
Verificată de Feefo
10 years ago
Delivered in good time and the drivers are very helpful and friendly, I would recommend coals to anyone.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
