Luxury Independent Jeweller & Award-Winning Watch Retailer Est in 1974. #bemoreburrells
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Burrells nu mai este un client Feefo activ
Afișarea tuturor 6,587 recenziilor
CM
Christopher Mortley
Verificată de Feefo
Tunbridge Wells
5 years ago
Ce a spus Christopher Mortley despre Burrells:
Speedy delivery, well packed, product as expected. Purchase intended as a gift. Unfortunately the recipient prefers to select an alternative, so the transaction process will I hope conclude when a...
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Sarah
Burrells
5 years ago
Good Morning,
Thankyou for your feedback, we are pleased we were able to get your order out to you quickly.
We are sorry to hear it was not the gift the recipient was expecting, and we hope we can help you choose something else when the stores reopen.
Regards
Sarah
Burrells Distribution Manager
I've bought from Burrells on a few occasions and I've been pleased everything. Good customer service.
Sarah
Burrells
5 years ago
Thankyou for your lovely feedback, we are pleased to hear you have enjoyed shopping with Burrells, we hope you will enjoy wearing your Pandora charm choice, and we hope to welcome you back in the future.
Regards
Burrells Customer Service Team
Really quick and efficient service, product exactly as expected and well presented.
Sarah
Burrells
5 years ago
Thankyou for your positive feedback, we are pleased to hear shopping with Burrells was a positive experience. We hope you will enjoy wearing your Pandora selection.
Regards
Burrells Customer Service Team
Poor packaging. Purchase arrived squashed in a tiny Jiffy bag. Gift bag was badly bent and so I could not use it.
Sarah
Burrells
5 years ago
Good Morning,
We are sorry to hear that the packaging arrived with you squashed. We try to send everything out in sturdy packaging, sometimes the postal can stop this happening.
If your daughter would like a presentation box to keep her charm safe please let us know and we would be happy to send one out to you.
Regards
Sarah
Burrells Distribution Manager
Brilliant prompt service and quality. I bought a Pandora item, recieved Pandora gift bag. I'll be using Burrells again, I highly recommend this company.
Sarah
Burrells
5 years ago
Thankyou for your lovely feedback, we are so pleased to hear you had a positive experience shopping with Burrells. We hope to welcome you back in the future and hope you enjoy wearing your Pandora earrings.
Regards
Burrells Customer Service Team
Very poor - ordered two items, both showing as available on the website. Was then informed that one of the items was actually not in stock. I cancelled the whole order and received a refund. This...
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Sarah
Burrells
5 years ago
Good Morning,
Please accept our apologies for not being able to fulfill your order on this occasion.
We try and keep our stock levels accurate on the website, and we will be looking into how this could have happened.
Regards
Sarah
Burrells Distribution Manager
I ordered a pair of earrings, order was confirmed abd payment taken. A few days later I received an email that they did not have the earrings in stock after all and the order was cancelled and money...
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Sarah
Burrells
5 years ago
Good Morning,
Please accept our apologies for not being able to fulfill your order on this occasion. We try to keep our stock levels as accurate as we can, I am looking into how this could have happened.
Regards
Sarah
Burrells Customer Service
Evaluări de produse
Data achiziției: 19/03/2021
0
Partajați
Client de încredere
Verificată de Feefo
5 years ago
Excellent service,promt delivery and what a beautiful charm this is!!,I brought this for my daughter on the birth of her 1st born!!
Sarah
Burrells
5 years ago
Thankyou for your lovely feedback, we are so pleased to hear you had a positive experience with Burrells.
We wish you and your family Congratulations on the birth of your Grandson. Regards
Burrells Customer Service Team
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Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.