Brilliant all round service from start to finish no complaints what so ever. Thank you burrells.
Sarah
Burrells
5 years ago
Thankyou for your positive feedback, we are so pleased you and your daughter were able to find something you liked and we hope you will both enjoy wearing them.
Regards
Burrells Customer Service Team
Service was good, sadly they could not source my purchase.
Sarah
Burrells
5 years ago
Good Morning,
We are so sorry we were unable to fulfill your order, we try and keep our stock levels up to date and I will be looking into why this was not the case.
We are pleased to hear that shopping with Burrells was a positive experience up to this point and we hope we can welcome you back in the future.
Regards
Sarah
Burrells Distribution Manager
Because they take my money but I haven’t received anything yet
Sarah
Burrells
5 years ago
Good Morning,
Looking into your order, I can see we were unfortunately unable to fulfill your order as we had no stock to send.
We have refunded you in full and we are very sorry for any inconvenience and disappointment caused.
Regards
Sarah
Burrells Distribution Manager
Absolutely fantastic service. Very helpful and returned my email message quick. Sourced what I needed and let me know they could help. Delivery very quick. Have told my friends how good the company...
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Sarah
Burrells
5 years ago
Thankyou for your lovely feedback, we are so pleased you had such a positive experience shopping with Burrells, we hope you will continue to enjoy wearing your earrings.
Regards
Burrells Customer Service Team
Always excellent service never had any problem arrived when it said it would.
Sarah
Burrells
5 years ago
Thankyou for your positive feedback, we hope you will enjoy wearing your Pandora items and we hope to welcome you back in the future.
Regards
Burrells Customer Service Team
Fantastic service. Good customer service, next day delivery, all round a very nice experience. I would highly recommend Burrell’s.
Sarah
Burrells
5 years ago
Thankyou for your feedback, we are so pleased to hear you found shopping with Burrells a positive experience.
We hope you will enjoy wearing your ring.
Regards
Burrells Customer Service Team
Evaluări de produse
Data achiziției: 25/03/2021
0
Partajați
CI
Ciaran
Verificată de Feefo
5 years ago
Ce a spus Ciaran despre Burrells:
I bought and paid for an item that was in stock. I was contacted a few days later to say that it was no longer in stock, obviously the item was not taken out of the stock for me and was sold to...
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Sarah
Burrells
5 years ago
Good Afternoon,
Please accept our apologies for not having been able to fulfill your order on this occasion. We try to keep all of our stock levels correct. I am going to look into how this item sold despite being out of stock.
I assure you we didn't over sell and send to another customer, this was a fault with the online stock levels.
Regards
Sarah
Burrells Distribution Manager
Data achiziției: 02/12/2020
0
Partajați
Client de încredere
Verificată de Feefo
5 years ago
Very easy to order on line. Prompt delivery. Would definitely use again
Sarah
Burrells
5 years ago
Thankyou for your positive feedback, we hope you will enjoy wearing your Pandora charm and we look forward to welcoming you back to Burrells in the future.
Regards
Burrells Customer Service
Thankyou for your feedback, we are pleased to hear you had a positive experience shopping with Burrells. We hope you will enjoy wearing your Pandora bracelet and we look forward to welcoming you back in the future.
Regards
Burrells Customer Service Team
First time ordering and didn’t even recieve it! It was cancelled straight away as they didn’t have them in stock and to be perfectly honest not sure if I even received my refund so I shall check
Sarah
Burrells
5 years ago
Good Morning,
We are sorry we were unable to fulfill your order on this occasion. I have looked into your refund details and can see you selected bank transfer as a payment method. At the time of cancelled the order we hadn't received any money into the bank.
If you think this is a mistake, please contact us at your earliest convenience and we will look into it again.
Regards
Sarah
Burrells Distribution Manager
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.