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Reflective IT Solutions Reviews

https://www.reflectiveit.com

EXCEPTIONAL

24/7 managed IT security that never sleeps.

Service

4.9

239

258

ratings over the past year

Displaying all 1,044 reviews

Eroll

Feefo Verified

2 days ago

What Eroll said about Reflective IT Solutions:

Unfortunately, Dan Raper could not help Am waiting for Simon Neil to return Erroll Bateman

Trusted Customer

Feefo Verified

3 days ago

Troubleshooting was good but response times were disappointing

The service I received fixed my problem. However, I was told that someone would call me back at 9am on the day after my ticket was first raised, but I didn't receive a call. I called again at 9:40...

Service Delivery Manager

Reflective IT Solutions

3 days ago

Hi, We're sorry that the service did not quite meet your expectations on this occasion. We hope we can improve on your experience next time. Thanks for your feedback.

Thorsten Dueser

Feefo Verified

GBR

4 days ago

What Thorsten Dueser said about Reflective IT Solutions:

Fast & precise

Service Delivery Manager

Reflective IT Solutions

3 days ago

Hi Thorsten, We are thrilled to learn our service met your expectations. Thanks for your feedback.

Cladia

Feefo Verified

GBR

5 days ago

What Cladia said about Reflective IT Solutions:

Amazing Team!

Always helpful and attentive!!!

Service Delivery Manager

Reflective IT Solutions

3 days ago

Hi Cladia, Thanks for your amazing comments. We appreciate your feedback.

Thorsten Dueser

Feefo Verified

GBR

5 days ago

Service Delivery Manager

Reflective IT Solutions

3 days ago

Hi Thorsten, Thanks for taking the time to rate our service.

Trusted Customer

Feefo Verified

5 days ago

very efficient

Service Delivery Manager

Reflective IT Solutions

3 days ago

Hi, Thanks for taking the time to rate and comment on your experience. We appreciate your feedback.

Max

Feefo Verified

6 days ago

Service Delivery Manager

Reflective IT Solutions

3 days ago

Hi Max, Thanks for taking the time to rate our service.

Kerry

Feefo Verified

6 days ago

What Kerry said about Reflective IT Solutions:

Good explanation of what needed to happen

We had a an issue with a potential spam/phishing email and I phoned in about it and was talked through what I needed to do. The team followed up with an email and told me how they had resolved the...

Service Delivery Manager

Reflective IT Solutions

3 days ago

Hi Kerry, Thanks for your amazing comments. We are thrilled to learn of your positive experience.

Trusted Customer

Feefo Verified

7 days ago

Very helpful and super efficient as always!

Service Delivery Manager

Reflective IT Solutions

3 days ago

Hi, Thanks for your great comments. We appreciate your feedback.

Marco

Feefo Verified

GBR

7 days ago

What Marco said about Reflective IT Solutions:

Thank you Rakib

Thank you Rakib for solving the issue so promptly!

Service Delivery Manager

Reflective IT Solutions

3 days ago

Hi Rakib, We are happy to learn you had a positive experience. Thanks for your feedback and we'll pass this on to Rakib.

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