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RAC Breakdown Cover Reviews | Customer Service Reviews for https://www.feefo.com/reviews/rac | Feefo

Trusted Customer

Feefo Verified

5 years ago

Cowboys!

by not automatically renewing expensive policies

Product reviews

Date of purchase: 02/09/2016

7

MG

Mr S Gardner

Feefo Verified

6 years ago

What Mr S Gardner said about RAC Breakdown Cover:

Ripped off by auto renew

Ripped off by Auto renew alongside me taking out a policy. 1st Year was perfect at about £90. Then without my consent Rac auto-renewed my policy at a £27.50 a month(£330) per year. Along side that I...

Product reviews

Date of purchase: 27/11/2019

6

Trusted Customer

Feefo Verified

6 years ago

not used any services yet

no thoughts

Customer Services

RAC Breakdown Cover

6 years ago

Hi,I am sorry to read that you have been left unhappy with the service provided and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary

Date of purchase: 22/01/2020

2

MP

Mr M Pegram

Feefo Verified

6 years ago

What Mr M Pegram said about RAC Breakdown Cover:

Easy to complete

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Pegram,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Date of purchase: 21/01/2020

0

MS

Mr S Smith

Feefo Verified

6 years ago

What Mr S Smith said about RAC Breakdown Cover:

The cover needed

Great value for the money and that I can always rely upon the service

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Smith,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Product reviews

Date of purchase: 27/01/2020

1

Trusted Customer

Feefo Verified

6 years ago

Keep up the good work

They went well I had a few problems when I was a member before and they are still good and are will stay with you.

Customer Services

RAC Breakdown Cover

6 years ago

Hi,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Product reviews

Date of purchase: 07/01/2020

0

Trusted Customer

Feefo Verified

6 years ago

You’ve lost a customer.

Unhelpful. Not flexible. Will not be renewing my cover. You’ve lost a customer.

Customer Services

RAC Breakdown Cover

6 years ago

Hi,I am sorry to read that you have been left unhappy with the service provided and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary

Product reviews

Date of purchase: 11/01/2020

3

MW

Mrs N Welsh

Feefo Verified

6 years ago

What Mrs N Welsh said about RAC Breakdown Cover:

Great service from advisor, help retain a customer and reduce my cost

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mrs Welsh,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Product reviews

Date of purchase: 24/01/2020

0

MT

Mr S Teggart

Feefo Verified

6 years ago

What Mr S Teggart said about RAC Breakdown Cover:

Great service and no problems

Great service so easy to deal with

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Teggart,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Date of purchase: 03/01/2020

0

ML

Mr J Newton-Lewis

Feefo Verified

6 years ago

What Mr J Newton-Lewis said about RAC Breakdown Cover:

All hunky dory so far!

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Newton-Lewis,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Date of purchase: 07/01/2020

0

RAC Breakdown Cover Reviews

RAC Breakdown CoverMore reviews of this product (9,301)View product websiteNever had to use them, they've been skimming my account for the past 4 years taking more and more money without my knowledge

RAC Breakdown CoverMore reviews of this product (9,301)View product websiteRipped off by Auto renew alongside me taking out a policy. 1st Year was perfect at about £90. Then without my consent Rac auto-renewed my policy at a £27.50 a month(£330) per year. Along side that I...Read more

RAC Breakdown CoverMore reviews of this product (9,301)View product websiteGreat value for cover required

RAC Breakdown CoverMore reviews of this product (9,301)View product websiteI now you are good as I am a old member, and I know you are good in you work that is why I have joined again.

RAC Breakdown CoverMore reviews of this product (9,301)View product websiteYou’ve lost a customer...

RAC Breakdown CoverMore reviews of this product (9,301)View product websiteGreat service happy customer

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