Ripped off by Auto renew alongside me taking out a policy.
1st Year was perfect at about £90. Then without my consent Rac auto-renewed my policy at a £27.50 a month(£330) per year. Along side that I...
Hi,I am sorry to read that you have been left unhappy with the service provided and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary
2
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MP
Mr M Pegram
5 years ago
Date of purchase: 21/01/2020
What Mr M Pegram said about RAC Breakdown Cover:
Easy to complete
Customer Services
RAC Breakdown Cover
5 years ago
Hi Mr Pegram,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary
Great value for the money and that I can always rely upon the service
Customer Services
RAC Breakdown Cover
5 years ago
Hi Mr Smith,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary
They went well I had a few problems when I was a member before and they are still good and are will stay with you.
Customer Services
RAC Breakdown Cover
5 years ago
Hi,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary
Unhelpful. Not flexible. Will not be renewing my cover. You’ve lost a customer.
Customer Services
RAC Breakdown Cover
5 years ago
Hi,I am sorry to read that you have been left unhappy with the service provided and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary
Product reviews
3
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MW
Mrs N Welsh
5 years ago
Date of purchase: 24/01/2020
What Mrs N Welsh said about RAC Breakdown Cover:
Great service from advisor, help retain a customer and reduce my cost
Customer Services
RAC Breakdown Cover
5 years ago
Hi Mrs Welsh,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary
Hi Mr Teggart,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary
0
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ML
Mr J Newton-Lewis
5 years ago
Date of purchase: 07/01/2020
What Mr J Newton-Lewis said about RAC Breakdown Cover:
All hunky dory so far!
Customer Services
RAC Breakdown Cover
5 years ago
Hi Mr Newton-Lewis,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary
RAC Members enjoy access to an enormous range of motoring products and services throughout their driving lives, ranging from the familiar and much appreciated roadside assistance in the event of a breakdown to continually updated legal and technical advice and up-to-the-minute travel information.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
RAC Members enjoy access to an enormous range of motoring products and services throughout their driving lives, ranging from the familiar and much appreciated roadside assistance in the event of a breakdown to continually updated legal and technical advice and up-to-the-minute travel information.
