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Petcover New Zealand Reviews

Rated
Exceptional

Pet Insurance for Cats, Dogs and Horses.

Service
4.8
/5

5

4

3

2

1

19

1

0

0

1

21

ratings over the past year

Displaying all 488 reviews
Trusted Customer
6 months ago
Date of purchase: 21/11/2024
shocking comms
I applied for a quote months ago and received multiple emails about getting 4 weeks free - but every time I clicked the link to finish my quote I was unable to proceed. I have tried to complete my...

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RS
Rebecca Shorter
Wellington
6 months ago
Date of purchase: 20/11/2024
What Rebecca Shorter said about Petcover New Zealand:
I rang enquiring about insurance for my persian kitty. The customer services person I spoke to was very professional, efficient and explained everything in great detail. It was a pleasant...

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Petcover Group
Petcover New Zealand
3 days ago
Thank you so much for your lovely feedback! We're delighted to hear that you had a positive experience speaking with our team about cover for your Persian kitty. Providing clear, friendly, and helpful service is what we strive for, so it’s wonderful to know we hit the mark. If you have any further questions or need assistance down the track, we’re always here to help. 🐾
HE
Heather
Wellington
6 months ago
Date of purchase: 16/11/2024
What Heather said about Petcover New Zealand:
Caitlin was excellent and explained everything well
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Petcover Group
Petcover New Zealand
3 days ago
Thank you so much for your kind words! We're thrilled to hear that Caitlin provided such excellent service and was able to explain everything clearly. We'll be sure to pass on your lovely feedback to her; it'll make her day! If you need anything else for your Persian kitty, we're just a call or message away.
IT
Ian Todd and Laarni Todd
One Tree Point, Whangarei
8 months ago
Date of purchase: 11/10/2024
What Ian Todd and Laarni Todd said about Petcover New Zealand:
Very impressed
It was very efficient - actually, great.
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Petcover Group
Petcover New Zealand
3 days ago
Hi Ian Thanks so much! We love hearing that everything went smoothly and that you had a great experience. We're always here to help whenever you need us!
Trusted Customer
8 months ago
Date of purchase: 04/10/2024
Allergy cover
I'm paid within days of sending in a claim form. I have a dog with severe allergies who has monthly injection and Petcover are great at covering these costs.
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Petcover Group
Petcover New Zealand
3 days ago
Thank you for sharing your experience! We're so glad to hear your claims are processed quickly and that we're able to support your pup with their ongoing allergy treatment. It means a lot to know Petcover is helping make things a little easier. We’re always here when you need us.
Trusted Customer
8 months ago
Date of purchase: 09/10/2024
Easy as!!
Just insured our 2nd pet with Petcover and it is always an easy process. I now have peace of mind knowing he is safely insured.
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Petcover Group
Petcover New Zealand
3 days ago
Thank you so much for choosing Petcover again! We’re thrilled to hear the process was easy and that you now have peace of mind knowing your pet is protected. We’re here for both of your furry family members whenever you need us.
VO
V O
Auckland
8 months ago
Date of purchase: 20/09/2024
What V O said about Petcover New Zealand:
Recommended for pet cover
It has been consistently good across multiple pets. Customer care is efficient & polite on the phone.
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Petcover Group
Petcover New Zealand
3 days ago
Thank you for your continued trust in Petcover! We're so pleased to hear you've had consistently positive experiences across multiple pets. It’s great to know our customer care team has been efficient and polite, exactly what we aim for. We're always here to help you and your furry family!
CH
Chevaun
Whangarei
8 months ago
Date of purchase: 16/09/2024
What Chevaun said about Petcover New Zealand:
They make it all seamless
They make it all seamless !!! Easy and efficient and you have peace of mind for your pet being covered for anything life throws at you :)
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Petcover Group
Petcover New Zealand
3 days ago
Thank you for the wonderful feedback! We love hearing that your experience has been seamless, easy, and efficient, that’s exactly what we aim for. Knowing your pet is covered for whatever life brings brings peace of mind, and we’re so glad to be part of that journey with you.
Trusted Customer
8 months ago
Date of purchase: 16/09/2024
Wouldn't insure our pets with anyone else
Service was excellent, answered all of my questions with patient and detailed explanations, even the ones I asked twice!
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Petcover Group
Petcover New Zealand
3 days ago
Thank you for the lovely feedback! We’re so glad to hear our team took the time to answer all your questions, twice if needed! 😊 Providing patient, detailed support is what we’re all about. If anything else comes up, we’re always here to help.
Trusted Customer
9 months ago
Date of purchase: 11/09/2024
Great, knowledgeable service
I thought it was very thorough and the person I dealt with had a good knowledge of the products.
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Petcover Group
Petcover New Zealand
3 days ago
Thank you for your kind words! We’re so pleased to hear you found the service thorough and that our team member’s product knowledge made a positive impression. We're always here to help guide you with confidence and care.
About Petcover New Zealand
Petcover is one of New Zealands's leading pet insurance providers. We are committed to helping to keep the nation’s pets healthy, and their owners happy.
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Petcover NZ Ltd, 101D Station Rd, Penrose, Auckland, 1061, New Zealand
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About Petcover New Zealand
Petcover is one of New Zealands's leading pet insurance providers. We are committed to helping to keep the nation’s pets healthy, and their owners happy.