Although this itinerary was excellent, to finalise the whole schedule was near impossible. I lost so much time in trying to get the right flights etc and had to the trip from 15 February to 1st...
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Mantombi
Luxury Gold
1 year ago
Thank you for sharing your feedback on your experience with the Elegance of the Nile Cairo Deck. We truly appreciate your time highlighting the positives and areas for improvement.
We are delighted you found the itinerary excellent, but we sincerely apologise for the difficulties you encountered during the booking process. We understand how frustrating it must have been to adjust your travel dates and incur additional costs. Regarding the Abu Simbel trip, we apologise for any misunderstanding regarding inclusions in the Luxury Gold experience. Your concerns are entirely valid, and we will share them with the relevant departments so they can review our booking procedures and ensure greater clarity in our offerings.
We strive to enhance our services, and your insights will help us improve. While we regret to hear that you may be considering another company for future travels, we hope to have the opportunity to welcome you again and provide a smoother experience.
The trip was fabulous. Felt so relaxed, so looked after, so safe... It was a real cultural holiday with the perfect balance of sights and relaxation.
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Mantombi
Luxury Gold
1 year ago
Thank you for sharing your feedback on your recent experience with the Elegance of the Nile Cairo Deck. We're thrilled you found your trip fabulous and felt relaxed and well cared for. It's also delightful to know you enjoyed the cultural aspect of the holiday. We appreciate you taking the time to share your positive experience.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
