The only issue is lack of a phone no. But always answered messages and emails within 1 day. Great service, and refund given promptly due to covid 19. I cannot say that is true with Hotels, Eurostar et...
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Date of purchase: 05/03/2020
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Luggage Mule
3 years ago
Thank you for taking the time to leave us a review. Please consider us in the future.
I shipped my luggage expecting it to take the 5 days it was labelled as but it arrived OVERNIGHT! We are still shocked with how easy and how QUICK it was? Not sure if they drove it down, flew it down ...
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Date of purchase: 13/06/2020
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Luggage Mule
3 years ago
Thank you for your review. We are very pleased to have helped you with your luggage.
Product reviews
I shipped my luggage expecting it to take the 5 days it was labelled as but it arrived OVERNIGHT! We are still shocked with how easy and how QUICK it was? Not sure if they drove it down, flew it down ...
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Luggage Mule
3 years ago
Thank you! Pleased to have been of service.
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Trusted Customer
3 years ago
Efficient service, labels arrived in time and with clear instructions.
Date of purchase: 20/04/2020
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Luggage Mule
3 years ago
Thank you for your review. Glad to have been of service!
I had to speak to an advisor to help me deal with the enquires I had. The advisor was very polite, understanding and sorted out my issue in a timely manner. Quote was also cheaper so a win/win
Date of purchase: 01/06/2020
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Luggage Mule
3 years ago
Thank you for your review. We are delighted to have been able to help you.
Ho spedito il mio bagaglio a quasi metà prezzo rispetto agli altri siti online e anche rispetto al trasporto in stiva negli aeroporti. Raccolta nella mia abitazione in Inghilterra e consegna a casa in...
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Date of purchase: 25/04/2020
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Luggage Mule
3 years ago
Mille grazie per la tua recensione. Siamo molto lieti di averti aiutato nel trasporto dei bagagli.
Like most people who had booked a trip it was cancelled. Unlike the airlines Luggage Mule refunded the cost immediately. I will definitely be back when restrictions are lifted.
Date of purchase: 26/02/2020
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Luggage Mule
3 years ago
Thank you for your feedback. We look forward to helping you in the not too distant future.
Thank you for your feedback. It was unfortunate that your return journey fell on the week we went into Lockdown here in the UK and Spain had already just gone into Lockdown. This caused many issues for holiday companies and shipping companies alike. We have been doing our best to tackle any issues that have arisen due to the pandemic.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
